Cannot send or, Receive a fax Port, Code or message | Kodak 2100

Troubleshooting

Problem	Possible Solutions

Cannot send or	• Make sure that the wall phone line is plugged into the Line
receive a fax	in port.
	• Verify that the wall jack works by plugging in a phone and
	checking for a dial tone.
	• Verify that Region is set to the correct country code.
	1	Press Home.
	2	Press	or	to select Printer Settings, then
		press OK.
	3	Press	to select Country/Region, then press OK.
	4	Press	or	to select your country, then press OK.
	• If you are connected to a DSL phone line, make sure you
	have a DSL filter connected to the phone jack.

For more information, go to

www.kodak.com/go/troubleshooting.

Error	• Go to www.kodak.com/go/esp2150support or
codes/messages	www.kodak.com/go/esp2170support, then type your error
	code or message.

22	www.kodak.com/go/aiosupport

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Kodak 2100 manual Cannot send or, Receive a fax Port, Checking for a dial tone, Press Home To select Printer Settings, then

Contents

Oce 2100 Series Page Kodak ESP Office 2100 Series All-in-One Printers Resources Contents Troubleshooting Safety and Warranty InformationPage Printer Overview ComponentsControl panel Paper input tray Right paper-edge guide Memory card slot Power cord connection port Feature Description Control panel To enter information for accessing a network Cancel button White Power button Turns the printer on or offTransmit or receive wireless signals Start Color button Numeric keypad Home Center Software Paper Paper types Paper sizesMinimum size English units Loading paper Loading plain paper Move the paper-edge guides until they touch the paper Loading photo paper Basic Functions Using the scanner glassLoading originals Using the Automatic Document Feeder ADF Move the ADF paper-edge guides outward Basic Functions Printing documents PrintingPrinting pictures Copying To make a copy Open Home Center Software ScanningFollow the instructions on the computer screen Sending faxes FaxingReceiving faxes You can order ink cartridges, paper, and accessories online Ordering supplies Troubleshooting Basic troubleshootingProblem Possible Solutions Power on Printer Problem Carriage jam Print qualityNon-Kodak brand or refilled ink cartridges Cartridges click into place Paper jam Press Home To select Printer Settings, then For more information, go to ErrorCannot send or Receive a fax Port Getting help on the Web Safety and Warranty Information Safety Information Do not allow the power cord to become damaged or frayed Ink Cartridge Safety LCD Screen SafetyKeep all ink cartridges out of the reach of children Limited Warranty Warranty InformationLimited Warranty Coverage Limitations Your Rights Declaration of Conformity Outside the United States and CanadaPage 1K7637