User Guide 59
Support
Paper Messages
Message Cause Action/Solution
the Proofsheet it must match the
current session number.
Load plain paper for duplexing. Wrong paper type for duplexing
loaded. Load plain paper in the main
tray.
Print Messages
Message Cause Action/Solution
Printhead missing or not
installed correctly. The printer has detected that a
Printhead is not installed. Install the printhead.
Printer requires calibration. The printer has detected that you
have installed a new Printhead
and now it must be calibrated.
Press Start to continue.
Calibration unsuccessful Calibration sheet not inserted
correctly. Check calibration sheet
placement and press OK to
continue.
Cannot read calibration sheet. The printer detected a calibration
sheet, but can not read it. Press the OK button on the
printer.
Some photos may not be visible.
Maximum number of photos
exceeded.
A device was attached that
contained more than the
supported maximum of 1000
images. Memory Card or PTP
Camera, USB Thumbdrive.
None.
Ink overflow container is full. Press the OK button to continue.
Printer error. Print job
unsuccessful. The printer failed to finish
printing a swath successfully. Press the OK button on the
printer.
Rear Access Door Messages
Message Cause Action/Solution
Replace the rear access door. The Rear Access Door on the
back of the printer is off or not
properly installed.
Install the Rear Access door.
Print job stopped.
Replace rear access door.
Press OK to restart job.
During printing the printer
detected that the Rear Access
Door is latched.
Latch the Rear Access door.
Printer Access Door Message
Message Cause Action/Solution
Printer access door open
Close the printer access door.
The Printer access Door on the
top of the printer is open while
printing.
Close the Printer Access Door.