KODAK ESP Office 6100 Series All-in-One Printer

 

 

 

Problem

Possible Solutions

 

 

 

 

 

Ink cartridge

• Check that KODAK Ink Cartridge(s) are installed. Do not use

 

non-Kodak brand or refilled ink cartridges.

 

• Remove, then install the cartridges again. Make sure the cartridges

 

click into place.

 

 

 

Paper jam

• Check for paper behind the duplexer in the rear-access cleanout area.

 

• Remove the duplexer and gently remove any paper from inside the

 

printer.

 

 

 

• Make sure the paper in the tray is free of tears or creases.

 

• Make sure you do not overload the paper tray.

 

For more information, go to www.kodak.com/go/itg. Select All-in-one

 

printer, then Paper jam.

 

 

Cannot send or receive

• Make sure that the wall phone line is plugged into the Line in port.

a fax

• Verify that the wall jack works by plugging in a phone and checking for

 

 

a dial tone.

 

 

 

• Verify that Regions is set to the correct country code.

 

Press Home.

 

 

Press

or

to select Printer Settings, then press OK.

 

Press

to select Country/Region, then press OK.

 

Press

or

to select your country, then press OK.

 

• If you are connected to a DSL phone line, make sure you have a DSL

 

filter connected to the phone jack.

 

For more information, go to www.kodak.com/go/itg. Select All-in-one

 

printer, then Cannot use a feature on my printer, then Fax.

 

 

Error codes/messages

• Go to www.kodak.com/go/esp6150support, then type your error code

 

or message.

 

 

 

 

 

 

 

www.kodak.com/go/aiosupport

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Kodak 6100 Series manual Printer, then Cannot use a feature on my printer, then Fax