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| KODAK ESP Office 6100 Series |
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Problem | Possible Solutions |
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Ink cartridge | • Check that KODAK Ink Cartridge(s) are installed. Do not use | |||
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| • Remove, then install the cartridges again. Make sure the cartridges | |||
| click into place. |
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Paper jam | • Check for paper behind the duplexer in the | |||
| • Remove the duplexer and gently remove any paper from inside the | |||
| printer. |
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| • Make sure the paper in the tray is free of tears or creases. | |||
| • Make sure you do not overload the paper tray. | |||
| For more information, go to www.kodak.com/go/itg. Select | |||
| printer, then Paper jam. | |||
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Cannot send or receive | • Make sure that the wall phone line is plugged into the Line in port. | |||
a fax | • Verify that the wall jack works by plugging in a phone and checking for | |||
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| a dial tone. |
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| • Verify that Regions is set to the correct country code. | |||
| – | Press Home. |
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| – | Press | or | to select Printer Settings, then press OK. |
| – | Press | to select Country/Region, then press OK. | |
| – | Press | or | to select your country, then press OK. |
| • If you are connected to a DSL phone line, make sure you have a DSL | |||
| filter connected to the phone jack. | |||
| For more information, go to www.kodak.com/go/itg. Select | |||
| printer, then Cannot use a feature on my printer, then Fax. | |||
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Error codes/messages | • Go to www.kodak.com/go/esp6150support, then type your error code | |||
| or message. |
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www.kodak.com/go/aiosupport | 12 |