42 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problemsDirect printing (PICTBRIDGE enabled Printer) problems
You cannot take a
picture
■Turn the camera off, then on again.
■Depress the Shutter button all the way (see page4).
■Insert new/charged batteries in the correct orientation (see
page1).
■When inserting a memory card, push it in until it clicks (see
page3).
■Memory is full. Transfer pictures to the computer (see page36),
delete pictures (see page20), or insert another card.
Memory card not
recognized or camera
freezes with card
■Use a card reader to check the card on a computer. If it’s
corrupted, format the card in the camera (see page35).
■Try another SD or SDHC Card.
Status Solution
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting to NTSC or PAL (see
page34 ).
■Make sure the external device settings are correct. (See the
device’s user guide).
Computer does not
communicate with
the camera
■Turn off the camera, then turn it back on.
■Make sure fresh batteries are installed correctly (see page1).
■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page36). Then
turn on the camera.
■See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Cannot print to a
PICTBRIDGE Printer
■In the Setup menu, change the Computer Connection setting to
Other Application (see page34).
Status Solution