41 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Battery life is short ■Make sure the correct battery type is installed (see page48).
■Wipe the battery’s contacts with a clean, dry cloth before
inserting it in the camera.
■Make sure the batteries have power and are installed correctly
(see page1).
■Limit the time you review pictures/videos on the camera LCD.
■Purchase a spare battery at www.kodak.com/go/accessories.
You cannot take a
picture
■Turn the camera off, then on again.
■Depress the Shutter button all the way (see page4).
■Make sure the batteries have power and are installed correctly
(see page1).
■Memory is full. Transfer pictures to the computer (see page36),
delete pictures (see page20), or insert another card.
Cannot find the
desired picture/video
■To view pictures on a card or in internal memory, see page19.
Status Solution
Slide Show does not
run on an external
display device
■Adjust the camera Video Out setting to NTSC or PAL (see
page34 ).
■Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■Turn off the camera, then turn it back on.
■Make sure the batteries have power and are installed correctly
(see page1).
■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page36). Then
turn on the camera.
■See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution