40 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problemsDirect printing (PICTBRIDGE enabled printer) problems
You cannot take a
picture
■Turn the camera off, then on again.
■Depress the Shutter button all the way (see page4).
■Insert a new/charged battery (see page1).
■Memory is full. Transfer pictures to the computer (see page35),
delete pictures (see page20), or insert another card.
Cannot find the
desired picture/video
■To view pictures on a card or in internal memory, see page19.
Status Solution
Slide Show does not
run on an external
display device
■Adjust the camera Video Out setting to NTSC or PAL (see
page33 ).
■Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■Turn off the camera, then turn it back on.
■Make sure the batteries are fresh and installed correctly (see
page1 ).
■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page35). Then
turn on the camera.
■See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Cannot print to a
PICTBRIDGE Printer
■In the Setup menu, change the Computer Connection setting to
Other Application (see page34).
Status Solution