Troubleshooting

Computer/connectivity problems

 

If...

Try one or more of the following

 

Computer does not

Insert a charged battery (page 1).

 

communicate with

Turn on the camera.

 

the camera

Make sure proper USB cable is securely connected on camera and

 

 

 

 

computer port (page 16). (If using an EasyShare dock, check all

 

 

cable connections. Make sure the camera is seated on the dock.)

 

 

Make sure the EasyShare software is installed (page 15).

 

 

 

 

Pictures do not

Click the Help button in the EasyShare software.

 

transfer to computer

 

 

 

 

 

Slide Show does not

Adjust the camera Video Out setting (NTSC or PAL, page 32).

 

run on an external

Make sure the external device settings are correct (see the device’s

 

video device

user’s guide).

Picture quality problems

If...

Try one or more of the following

Picture is too dark

Reposition camera for more available light.

or underexposed

Use Fill flash (page 26) or change your position so light is not behind

 

the subject.

 

Move so that the distance between you and the subject is within the

 

effective flash range (page 9).

 

To automatically set exposure and focus, press the Shutter button

 

halfway. When the Ready light glows green, press the Shutter

 

button completely down to take the picture.

 

Adjust the exposure compensation (page 29).

 

 

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Kodak C330 manual Computer/connectivity problems, Picture quality problems