44 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problemsPicture quality problemsIf... Try one or more of the following
Computer does not
communicate with
the camera
■Insert a charged battery (page 1).
■Turn on th e cam er a.
■Make sure proper USB cable is securely connected on c amera and
computer port (page 16). (If using an EasyShare dock, check all
cable connections. Make sure the camera is seated on the dock.)
■Make sure the EasyShare software is installed (page 15).
Pictures do not
transfer to computer
■Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTSC or PAL, page 32).
■Make sure the external device settings are correct (see the device’s
user’s guide).
If... Try one or more of the following
Picture is too dark
or underexposed
■Reposition camera for more available light.
■Use Fill flash (page26) or change your position so light is not behind
the subject.
■Move so that the distance between you and the subject is within the
effective flash range (page9).
■To automatically set exposure and focus, press the Shutter button
halfway. When the Ready light glows green, press the Shutter
button completely down to take the picture.
■Adjust the exposure compensation (page 29).