Troubleshooting

Computer/connectivity problems

Status

Solution

Computer does not

Insert a charged battery (page 1).

communicate with

Turn on the camera.

the camera

Make sure the proper USB cable is connected on camera and

 

 

computer port (page 12). (If using an EasyShare dock, check all

 

cable connections. Make sure the camera is seated on the dock.)

 

Make sure the EasyShare software is installed (page 11).

 

 

Pictures do not

Click the Help button in the EasyShare software.

transfer to computer

 

 

 

Slide Show does not

Adjust the camera Video Out setting (NTSC or PAL, page 27).

run on an external

Make sure the external device settings are correct (see the device’s

video device

user’s guide).

 

 

Picture quality problems

Status

Solution

Picture is not clear

To automatically set exposure and focus, press the Shutter button

 

halfway. When the Ready light turns green, press the Shutter button

 

completely down to take the picture.

 

Clean the lens (page 52).

 

Make sure camera is not in Close-up mode if you are more than 21

 

in. (0.7 m) from your subject.

 

Place the camera on a flat, steady surface or use a tripod, especially

 

in high-zoom settings or in low light.

 

 

40

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Kodak C360 manual Computer/connectivity problems, Picture quality problems