Troubleshooting

 

 

 

If...

Try one or more of the following

 

Camera freezes up

Turn the camera off, then back on. Make sure the camera is turned off

when a card is

before inserting or removing a card.

 

inserted or

 

 

removed.

 

 

 

 

 

Memory card full.

Insert a new card (see page 3).

 

 

Transfer pictures to the computer (see page 37).

 

 

Delete pictures/videos (see page 14).

 

 

 

 

Memory card and

Transfer pictures to the computer (see page 37).

 

internal memory

Delete pictures/videos (see page 14), or insert a new card

 

full.

 

(see page 3).

 

 

 

 

 

 

Camera/computer communications

 

 

 

 

If...

Try one or more of the following

 

The computer does

Visit www.kodak.com/go/c713support or

 

not communicate

www.kodak.com/go/c813support.

 

with the camera.

Turn on the camera (see page 2).

 

 

Install new batteries (see page 1) or charge rechargeable batteries.

 

 

Connect the USB cable to camera and computer port (see page 37).

 

Install the software (see page 36).

 

 

Disconnect the USB cable. Close all software applications. Re-install

 

the software (see page 36).

 

 

Disconnect camera from the computer. Close all software applications,

 

reconnect camera.

 

 

 

 

Cannot transfer

Disconnect the USB cable. (If using camera dock or printer dock,

 

pictures.

disconnect cable and remove camera from dock). Close all open

 

(The Add New

applications. Re-install the software (see page 36).

 

Disconnect the USB cable. Close all software applications. Re-install

Hardware Wizard

cannot locate

the software (see page 36).

 

drivers.)

 

 

 

 

 

www.kodak.com/go/support

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Image 49
Kodak CD703 manual Camera/computer communications