For Macintosh® Users:

 

MAC

 

 

 

 

 

 

 

 

 

Symptom

Solution

Problem

 

 

 

 

 

 

 

I receive an error message when I

ION® Digital Camera Driver does

Shut down all other applications and attempt to re-

 

 

am installing the ION® Digital Camera

not load.

install the driver, or download the updated driver from

 

 

Driver.

 

www.ion-camera.com and install the updated driver.

 

 

 

 

 

 

 

 

You have lost power to your ION® Digital Camera by either:

 

 

 

 

 

 

 

All the images I have taken do not

Insufficient battery power

Upload all images to your Mac as soon as possible.

 

 

appear on the ION® Digital Camera.

 

(please refer to Battery Guidance section in User’s

 

 

 

 

Manual.)

 

 

 

 

 

 

 

 

Removing the battery without being

If you need to change batteries, and retain the images

 

 

 

connected to your Mac (turned on) via

in your ION® Digital Camera’s memory, ensure you are

 

 

 

the USB cable.

connected to a Mac which is turned on via the USB

 

 

 

 

cable, which will then draw power from the Mac whilst

 

 

 

 

you insert fresh batteries.

 

 

 

 

 

 

 

I cannot upload images to the Mac

Connection failure

Check all cables connections are secured.

 

 

 

 

 

 

 

LCD display is flashing.

Battery power is too low to continue

Upload saved images immediately, then replace battery.

 

 

 

taking images.

 

 

 

 

 

 

 

 

I cannot run the ION® Digital Camera .

Conflict with another camera driver

If you have any other camera installed on your computer,

 

 

 

capture device.

remove the camera and it’s driver completely from your

 

 

 

 

system to avoid conflict with another camera or

 

 

 

 

capture device.

 

 

 

 

 

 

 

Black corner appears on the images

Lost corner of images.

Make sure you slide the lens cover to the desired

 

 

taken.

 

position.

 

 

 

 

 

 

 

I hear a low “beep” when trying to

Insufficient light.

Take your images in better light condition.

 

 

take an image.

 

 

 

 

 

Check your lens cover is open.

 

 

 

 

 

 

 

 

 

 

Please also refer to the help files & User Guides that accompany the enclosed applications. For further information and support, please visit our website: http://www.ion-camera.com

46

ION® Digital Camera User Guide

 

www.ion-camera.com