Troubleshooting

45
Computer/connectivity problemsPicture quality problems
You cannot take a
picture
■Turn the camera off, then on again.
■Depress shutter button all the way (page8).
■Insert a charged battery (page2).
■Wait until the ready light is green before attempting to
take another picture.
■Transfer pictures to the computer (page42), delete
pictures from the camera (page29), switch image storage
locations (page24), or insert a card with available
memory (page7).
If... Try one or more of the following
The computer does
not communicate with
the camera
■Turn on the camera.
■Insert a charged battery (page2).
■Make sure USB cable is securely connected on camera and
computer port (page42).
■Make sure the EasyShare software is installed (page35).
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTSC or PAL,
page26).
■Make sure the external device settings are correct (see the
device’s user’s guide).
If... Try one or more of the following
The picture is too dark
or underexposed
■Use Fill flash (page16) or change your position so light is
not behind the subject.
■Move so that the distance between you and the subject is
within the effective flash range (page16).
■To automatically set exposure and focus, press the Shutter
button halfway and hold. When the ready light glows
green, press the Shutter button the rest of the way
down to take the picture.
■Decrease the shutter speed or increase the ISO speed
(page14).
If... Try one or more of the following