Troubleshooting

 

Status

Solution

 

Memory card not

Card may be corrupted. Format the card in the camera (see

 

recognized or camera

page 41).

 

freezes with card

Use another memory card. Only SD or SDHC Cards are supported.

 

Cannot find the

To view pictures on a card or in internal memory, see page 19.

 

desired picture/video

 

 

 

Computer/connectivity problems

 

 

 

 

Status

Solution

 

 

 

Computer does not communicate with the camera

Turn off the camera, then turn it back on.

Make sure the battery is charged and installed correctly (see page 1).

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 42). Then turn on the camera.

See KODAK Software Downloads at www.kodak.com/go/camerasw.

Direct printing (PICTBRIDGE enabled Printer) problems

Status

Solution

Cannot print

The camera must be in PTP (not mass storage) mode. Change the

 

Computer Connection setting (in the Settings menu) to Other

 

Application (see page 40).

 

 

46

www.kodak.com/go/support

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Image 52
Kodak MD55 manual Computer/connectivity problems, Direct printing Pictbridge enabled Printer problems