Troubleshooting

www.kodak.com/go/support 57

Camera does not
recognize
SD/SDHC Card.
Purchase a certified SD/SDHC Card.
Format the card (see page46).
CAUTION: Formatting a card deletes all pictures and videos,
including protected files.
Insert a card into the slot, then push to seat (see page 5).
Camera freezes up
when a card is
inserted or
removed.
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full. Insert a new card (see page5), transfer pictures to the computer (see
page48), or delete pictures (see page 24).
Memory card and
internal memory
full.
Transfer pictures to the computer (see page48), then format the card
or internal memory (see page46).
CAUTION: Formatting a card deletes all pictures and videos,
including protected files.
The Reset Camera
feature did not
take effect.
After using the Reset Camera feature (see page45), turn the camera
off and then on again.
Pictures taken on a
tripod are blurry.
Occasionally, a tripod interferes with the camera’s image stabilizer. In
the Setup menu, set Image Stabilizer to Off (see page 44).
Cannot delete
some pictures.
If a picture is tagged as a Favorite, a Protect tag is automatically
applied (and remains even if the Favorite tag is removed). A protected
picture cannot be deleted unless the Protect tag is removed (see
page25) or the card/internal memory is formatted (see page 46).
Pictures that have
KODAK PERFECT
TOUCH
Technology
applied (twice) are
of lower image
quality.
If PERFECT TOUCH Technology has been applied to a picture on the
camera, do not apply it again when the picture is on the computer (or
on a KODAK Picture Kiosk).
NOTE: PERFECT TOUCH Technology is automatically applied to pictures taken in Smart Capture mode.
If Try one or more of the following