Troubleshooting

www.kodak.com/go/support 53

Computer/connectivity problems
Memory card not
recognized or camera
freezes with card.
■Card may be corrupted. Format card in camera (see page35.)
■Change image storage location to internal memory (see
page 33).
If Try one or more of the following
Computer does not
communicate with
the camera
■Insert a charged battery (see page 2).
■Turn on the camera.
■Make sure the proper USB cable is connected on camera and
computer port (see page 47). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
■Make sure the EasyShare software is installed (see page 46).
Pictures do not
transfer to computer
■Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (see page35).
■Make sure the external device settings are correct (see the
device’s user’s guide).
If Try one or more of the following