16. Troubleshooting

Display is blank/DVD player shows no functions even though it is switched on

ACheck to see that the power cord is properly plugged into the power socket.

BCheck to see if the power socket, in which you have plugged the power cord of the power supply unit/vehicle adapter, is supplying power by connecting to it another device. If necessary plug the power cord of the power supply unit/vehicle adapter into another power socket.

CSwitch off the DVD player by pressing the "Power" button and wait for ten seconds. Then switch the DVD player back on by pressing the "Power" button.

The display shows "No Disc" even though there is a disc inserted

AThe disc is dirty, scratched or damaged. Clean the disc or insert another disc.

BThe Country/Region code on the inserted DVD/VCD/S-VCD does not correspond to the Country/Region code of the DVD player. In this case the DVD/VCD/S-VCD can not be played back with the DVD player.

Inserted disc will not playback

It is possible that a layer of condensation has built up on the DVD players laser scan lens. This can be the case especially if the DVD player has been subjected to strong temperature fluctuations.

If this is the case place the DVD player in a dry en- vironment at normal room temperature. First remove the currently inserted disc from the disc tray. Sub- sequently allow the DVD player to sit switched on for at least an hour without using it until the layer of condensation has dissipated.

No image or Black/White image only

ACheck to make sure that all connection cables between the DVD player and the television (or Video projector) are firmly inserted into the corresponding sockets

BCheck to make sure that the settings in the OSD menu match the connections variant, with which you have connected the DVD player to the television (or Video projector).

CCheck by means of the televisions (or Video projectors) operating instructions to see if set- tings to the television (or Video projector) may be necessary in order to use the DVD player with the television.

No sound

ACheck to see if the DVD player is possibly switched to mute (MUTE button).

BCheck to see that all connecting cables between the DVD player and potentially connected audio components are firmly plugged into the corres- ponding sockets

CCheck to make sure that the settings in the OSD menu match the connections variant, with which you have connected the audio compo- nent to the DVD player.

DCheck by means of the televisions operating in- structions to see if settings to the television may be necessary in order to use the DVD player with the television.

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Kompernass KH 6500 instruction manual Troubleshooting, Display shows No Disc even though there is a disc inserted, No sound