Konftel 50 manual Troubleshooting, Connection, System telephone via switchbox, Computers

Troubleshooting

A number of problems that may arise when connecting and using Konftel 50 are described below.

Connection

System telephone via switchbox

1.Is Konftel 50 correctly connected? See the instructions for connecting the telephone.

2.Have you added extension cords to the system? Remove them and re-connect to see if the system is working.

3.Check the position of the selector switch on the bottom of the switchbox. Select position I or II depending on which system telephone you are connecting Konftel 50 to.

Manufacturer	Type of switchboard	Selector switch position
ERICSSON	MD110	I
	BUSINESS PHONE	I
NORTEL	MERIDIAN 1	I	I
	COSMOS	I	I
			I
PHILIPS	SOPHO	II
ALCATEL	ERGOLINE	I	I
	4200	I	II
	4400	I
SIEMENS	HIPATH	I
	HICOM	I

For other types of switchboard, try position I first, and then position II.

Computers

If a call can be heard via the computer’s headset or built-in speaker, but not via Konftel 50, check that the software and sound card can handle full duplex.

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