Korg 61key, 73key, 88key Trou ble sho oti ng

Appendices
126
Trou ble sho oti ng
Ifyouexperienceproblems,pleaseseetherelevant
itemandtaketheappropriatemeasures.
Power suppl y
Power does not turn on
IstheACadapterconnectedtoanoutlet?→p.15
Power turns off
CouldtheAutoPower‐Offfunctionbeenabled?→p.16
Display
The power is turned on, but nothing is shown
on the display. The KROME functions normal-
ly when you play the keyboard or perform
other procedures.
AccesstheGlobalmodemenu“DisplaySetup”(Global
P0:BasicSetup),anduse“Brightness”toadjustthe
contrastofthedisplay.→PGp.216
The power is turned on, but the display does
not work normally, or an error message is dis-
played. There is no sound when you play the
keyboard, and the KROME does not function
normally.
Thistypeofproblemmayoccurifadatawriting
operationtointernalmemorywasnotcompleted
correctly,forexample,ifthepoweroftheKROMEwas
turnedoffwhileaprogramorotherdatawasbeing
written.Ifthisoccurs,usethefollowingprocedureto
initializetheKROME’sinternalmemory.
1. Turnoffthepower.
2. InitializetheKROME.Whileholdingdownthe
EXITbuttonandthePAGEbuttonlocatedbeside
it,turnonthepoweroftheKROME.
TheKROMEwillbeinitialized,anddatawillbe
writtenintointernalmemory.Whilethedatais
beingwritten,thedisplaywillindicate“Nowwrit‐
ingintointernalmemory.”
Afterinitialization,alluserdatawillbeempty,and
youwillneedtore‐loadthepreloaddata.Execute
theGlobalmodemenucommandLoadPreload/
DemoDatatoloadthedata.→p.125
Operations in the display don’t work, the po-
sition has drifted, the response is poor
OntheGlobalP0:BasicSetuppage,usetheTouch 
PanelCalibrationmenucommandtoadjustthetouch
panelresponse.→PGp.217
Inordertoperformthecalibrationoptimally,usea
styluspentoaccuratelypressthecenterofthesymbol
(calibrationtarget)thatappearsinthecornerofthe
display.
Note:Ifyouare unabletoselectcommandsfromthe
menu,dothefollowing:
1. PresstheGLOBALbutton(lit).
2. PresstheEXITbuttonseveraltimes.
3. HolddowntheENTERbuttonandpress4onthe
numerickeypad.
TheTouch PanelCalibrationpagewillappear.Follow
theon‐screeninstructionstore‐calibratethetouch
panel.
Can’t switch modes or pages
Ifyou’redoinganyofthefollowing,youmaynotbe
abletochangemodesorswitchtoadifferentpage:
•Recordingorplayingbackasongorpattern.
Alternatively,couldtheKROMEbeinthepaused
PAUSE()orrecord‐readycondition?
CouldsomethingbepressingtheTouchV iewdisplay?
Couldarealtimecontrolpopuporsimilarmessagebe
displayed?
• Disabling“Animation,”“ValueEditPop‐up,”
“REALTIMECONTROLSPop‐up”(GlobalP0:
BasicSetup–SystemPreferences)willimprovethe
responsetimeandperformance.
In Combination, or Sequencer modes, you
can’t edit the value of Timbre/Track parame-
ters such as MIDI Channel or Status
Someparameterscan’tbeeditedwhilenotesare
playing,eitherlocallyorfromMIDI.Ifthedamper
pedalishelddown,orifitscalibrationisincorrect,
notesmaybesustainingeveniftheyaren’taudible.
•Areyouusingadamperpedalwithapolaritythat
doesnotmatchtheDamperPolaritysetting(Global
P2:Controllers–FootControllers)?→p.18
•Insomecases,thisproblemcanbesolvedbe
executingthemenucommandHalfDamper
Calibration(GlobalP0:BasicSetup).→PGp.217
No beep sounds when you touch the display
ChecktheBeepEnablecheckbox(GlobalP0:Basic
Setup–SystemPreferences).→p.110
Audio output
No sound
Areconnectionsmadecorrectlytoyouramp,mixer,or
headphones?→p.17
Istheconnectedampormixerpowered‐on,andisits
volumeraised?
IsLocalControlturnedon?
•InGlobalP1:MIDI,checktheLocalControlOn
checkbox.→PGp.198
CouldtheVOLUMEknobbeturnedallthewaytothe
left?→p.1
IstheMasterVolume assignedtoFootPedalAssign,
andisthatpedalvolumelowered?→p.19
Couldtheprogrambemuted?→p.27
Ifaspecifictimbredoesn’tsoundinCombination
mode,isitsPlay/MutebuttonsettoPlay?