Additional Information

Troubleshooting

If you experience any of the following difficulties while using the system, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest service center by calling 1-800-287-4871.

No power.

￿Is the power cord firmly plugged into the power outlet?

￿One of the safety mechanisms may be operating. In this event, unplug the player from the power outlet briefly and then plug it in again.

No picture.

￿Check that the system is connected securely.

￿The video connecting cord is damaged. Replace it with a new one.

￿Make sure you connect the system to the video input connector on the TV (see page 16).

￿Make sure you turn on the TV.

￿Make sure you select the video input on the TV so that you can view the pictures from this system.

Noise (interference) appears in the picture.

￿Clean the disc.

￿If video from this system has to go through your VCR to get to your TV, the copy-protection applied to some DVD programs could affect picture quality. If you still experience problems after checking your connections, please try connecting your DVD system directly to your TV S-Video input, if your TV is equipped with this input (see page 16).

The aspect ratio of the screen cannot be changed even though you set “TV DISPLAY” in the SETUP menu when you play a wide picture.

￿The aspect rate is fixed on your DVD disc.

￿If you connect the system with the S-Video cable, connect directly to the TV. Otherwise, you may not change the aspect ratio.

￿Depending on the TV, you may not be able to change the aspect ratio.

There is no sound or only a very low-level sound is heard.

￿Check that the speakers and components are connected securely.

￿Make sure that you have selected the correct source on the system.

￿Press MUTE button on the remote control if MUTING is blinking on the front panel.

￿The protective device on the system has been activated because of a short circuit. Turn off the system, eliminate the short-circuit problem and turn on the power again.

￿The audio connecting cord is damaged. Replace it with a new one.

￿The system is in pause mode or in slow-motion play mode, or fast forward or fast reverse is performed

￿Press PLAY button to return to normal play mode.

The left and right sounds are unbalanced or reversed.

￿Check that the speakers and components are connected correctly and securely.

￿Adjust front balance parameter using CH.LEVEL and ￿￿/ ￿ + / - buttons (see pages 43).

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Koss KS4380-2 manual Additional Information, Troubleshooting