Return Authorization Procedure

How to Expedite Service

If you believe there is a problem with your component, please contact your deal- er, distributor, or the Krell factory to discuss the problem before you return the component for repair. To expedite service, you may wish to complete and e-mail the Service Request Form in the Service section of our website at:

http://www.krellonline.com

To contact the Krell Service Department:

TEL

203-298-4020, Monday-Friday

 

9:00 AM to 5:00 PM EST

FAX

203-795-2287

E-MAIL

service@krellonline.com

 

WEBSITE http://www.krellonline.com

How to Return a Product

To return a product to Krell, please follow this procedure so that we may serve you better:

1.Obtain a Return Authorization Number (R/A number) and shipping address from the Krell Service Department.

2.Insure and accept all liability for loss or damage to the product during shipment to the Krell factory and ensure that all freight (shipping) charges are prepaid.

The product may also be hand delivered if arrangements with the Service Department have been made in advance. Proof of purchase will be required for warranty validation at the time of hand delivery.

IMPORTANT

Use the original packaging to ensure the safe transit of the product to the factory, dealer, or distributor. Krell may, at its discretion, return a product in new packaging and bill the owner for such packaging if the product received by Krell was boxed in non- standard packaging or if the original packaging was so damaged that it was unusable. If Krell determines that new packaging is required, the owner will be notified before the product is returned.

How to Purchase Additional Packing

To purchase additional packing, please contact your authorized Krell dealer, dis-

tributor, or the Krell Service Department for assistance.

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Krell Industries Evolution manual Return Authorization Procedure, How to Expedite Service, How to Return a Product

Evolution specifications

Krell Industries has established itself as a pioneer in high-performance audio equipment, renowned for delivering unparalleled sound quality and innovative technologies. Founded in 1980, the company quickly became synonymous with premium amplification, earning accolades from audiophiles worldwide. Over the years, Krell has evolved its product lineup to include not only amplifiers but also preamplifiers, digital audio players, and complete home theater systems.

One of the hallmark features of Krell products is their robust build quality. The company employs a strong engineering ethos that prioritizes durability and reliability in all its offerings. The iconic, heavy chassis of Krell components serves not only as a protective shell but also minimizes vibrations, which can adversely affect sound quality. This engineering strategy is evident in their signature line of amplifiers, which utilize high-grade materials and precision craftsmanship to ensure longevity and optimum performance.

Krell has also been at the forefront of technological advancements. The introduction of class A amplification circuitry is one such innovation that has been integral to the company's sound signature, allowing for minimal distortion and a rich, dynamic range. This technology ensures that even the most subtle nuances in music are reproduced with fidelity and clarity.

Moreover, Krell has embraced digital audio, creating DACs (digital-to-analog converters) and streaming devices that support high-resolution audio formats. This commitment to digital excellence reflects the company's understanding of evolving consumer preferences. Many of their devices feature wireless connectivity options, allowing users to stream music seamlessly from various sources without sacrificing audio quality.

In addition, Krell emphasizes user-friendly interfaces and versatility in its designs. Customers can often find features such as programmable presets, remote control functionality, and intuitive navigation systems, making it easier to tailor their listening experience.

Krell Industries’ evolution over the years showcases a dedication to audio fidelity, technological advancement, and stylish design. As the company continues to innovate within the high-end audio landscape, it maintains its reputation as a brand that audiophiles can trust, delivering exceptional sound experiences that stand the test of time.