Troubleshooting

PROBLEM

SOLUTION

 

 

The brew cycle stops and the indicator

• The water tank is empty and the

light blinks rapidly during brewing :

brew cycle has been interrupted. Fill the

 

water tank. Press “brew”to begin

 

a new cycle. When you reach

 

the volume required, press “brew” again

 

to end the preparation.

 

• The circuit is blocked: wait until your

 

coffee maker has cooled down

 

completely, then open the upper lid (C).

 

- Check that the pod holders are not

 

blocked. If this is the case, the pod

 

holders should be cleaned.

 

- Otherwise, descale the unit.

 

 

A large amount of steam is given off

• Descale the unit.

during the brewing :

 

The tank is not emptied during the

• Your coffee maker is heavily scaled,

descaling cycle :

repeat the descaling cycle.

 

 

You cannot unlock the lid :

• Do not force the unlock button, wait

 

until your coffee machine has cooled

 

down completely and then try again. It is

 

sometimes necessary to wait 24 hours

 

before unlocking the lid.

 

 

Drinks prepared are not hot :

• Descale the unit.

 

 

Power cut during the preparation :

• Wait until your coffee machine has

 

cooled down completely.

 

• Throw away the pods, clean the pod

 

supports and the spray heads and run 1

 

2*9-oz preparation cycle with empty

 

coffee pod supports to rinse your

 

appliance.

 

 

Clog

• If the nozzle of the pod holder is

 

clogged clean it with a fine needle.

 

 

Leaks during the preparation :

• Check that lid is properly locked in

 

the holder.

 

• Check that your pods are correctly

 

positioned in the holders.

 

• Wipe the seals around the spray heads.

 

 

Coffee is not evenly distributed

• Could be due to the use of 2 different

between the 2 cups :

types of coffee pods.

 

• Descale the unit.

 

• Check to see if pod holders are not

 

clogged.

 

 

 

 

If your appliance still does not work, please contact an authorized Krups Service Center (see Limited Warranty).

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Krups KP1000 manual Troubleshooting, Problem Solution