•Stop the appliance by pressing the start/stop switch (4) and wait for 10 - 15 minutes to allow the descaler to take effect.
•Next, start the machine again (4) and allow the rest of the liquid to run through by
pressing the coffee button (10) as many times as necessary.
•Then rinse with two water tanks of fresh water, clean the brewing head and replace the grid on the head of the appliance (see paragraph on maintenance).
•The guarantee does not include espresso machines which do not function, or do not function properly, because descaling has not been carried out.
Problems, probable causes and how to correct them
Problems | Probable causes | Corrective actions |
| |
Espresso not hot | Cups, filter and | Preheat the | ||
enough | filter holder | accessories (cups, | ||
| are cold. | filter, filter holder) | ||
|
| See paragraph | ||
|
| «Preparing an | ||
|
| espresso». |
| |
Coffee leaks | The filter holder | See paragraph | ||
around the filter | is not mounted | «Preparing an | ||
holder | correctly or has | espresso». | ||
| not been tightened |
|
|
|
| sufficiently. |
|
|
|
| There are coffee | Clean around the | ||
| grounds on the | filter and the | ||
| edge of the filter | gasket. |
| |
| The brewing head | Clean the gasket | ||
| gasket is dirty. | with a damp cloth. | ||
|
|
|
| |
| The brewing | Contact an | ||
| head gasket | approved Krups | ||
| is defective | service centre. |
| |
Pump is very noisy | No water in the | Fill the water tank. | ||
| water tank. |
|
|
|
| Water tank incor- | Press firmly down | ||
| rectly mounted. | on the water tank. | ||
|
|
|
| |
| Coffee grounds too | Use fresh coffee | ||
| old or very dry and |
|
|
|
| the pump cannot |
|
|
|
| produce pressure. |
|
|
|
|
|
|
|
|
Water does not run | No water in the |
| Fill the water tank. |
| |||
through. | water tank. |
|
|
| Water tank incor- |
| Press firmly down |
| rectly mounted. |
| on the water tank. |
|
|
|
|
| The filter is blocked, |
| Clean the filter and |
| the coffee grounds |
| the grid on the |
| are too fine or |
| brewing head. |
| tamped down too |
| See the paragraph |
| hard. |
| «Maintenance» |
|
|
| and try a coarser |
|
|
| coffee. |
|
|
|
|
| Brewing head |
| Put the grid to |
| grid is encrusted. |
| soak in descaling |
|
|
| solution |
|
|
| See paragraph |
|
|
| «Maintenance». |
|
|
|
|
| Appliance needs |
| See paragraph |
| descaling. |
| «Descaling». |
|
|
|
|
Water runs through | Coffee grounds too |
| Try a finer coffee |
too quickly. | coarse. |
|
|
|
|
|
|
| Quantity of |
| Use the spoon |
| ground coffee |
| provided to |
| is insufficient. |
| measure out the |
|
|
| coffee. |
| Coffee grounds not |
| Tamp down the |
| tamped down |
| coffee again. |
| firmly enough. |
|
|
The espresso has | Coffee grounds |
| Try a |
no crema (froth | too coarse. |
| coffe. |
on coffee). |
|
|
|
| Coffee grounds |
| Tamp down the |
| not tamped. |
| coffee again. |
|
|
|
|
| Coffee grounds |
| Use fresh coffee. |
| stale or too dry. |
|
|
The milk is not very | Auto Cappuccino |
| See paragraph |
frothy. | accessory blocked |
| «Maintenance» |
|
|
|
|
| Milk not fresh. |
| Use fresh milk. |
|
|
|
|
| Milk is lukewarm. |
| Put milk in |
|
|
| refrigerator. |
|
|
|
|
| Milk is not suitable. |
| Try another brand. |
|
|
|
|
Lots of water on | Grounds not |
| Tamp down the |
the coffee grounds. | properly tamped |
| grounds. |
| down. |
|
|
| Insufficient quantity |
| Increase the |
| of ground coffee. |
| quantity of ground. |
|
|
|
|
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