15GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number, such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

•Phone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401.

•Customer support phone numbers are also available in the following countries:

Argentina: 0-800-666-0052

Australia: 1-800-507-000

Brazil: 0-800-55-2362

Chile: 800-43-1212

Colombia: 01-800-700-1546

India:

Toll free#: 1-600-121214

 

Toll#: 0124-284-5000

Mexico:

001-866-650-5103

New Zealand:

0-800-990-100

Panama:

001-800-201-1984

Peru:

0-800-51-934

Puerto Rico:

1-866-664-6443

Venezuela:

0-800-100-2640

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s electronic serial number (ESN).

–To locate the ESN select Menu →

Phone Info and scroll down to ESN: for the 11-digit number.

Qualified service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

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Getting Help

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Kyocera KX18 manual Customer support, Getting Help, Qualified service
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KX18 specifications

The Kyocera KX18 is a remarkable feature phone that gained popularity in the mid-2000s due to its reliable performance, compact design, and user-friendly interface. This device was particularly aimed at consumers looking for a durable yet straightforward mobile experience, without the complexity that often comes with smartphones.

One of the most notable features of the Kyocera KX18 is its robust build quality. Designed to withstand daily wear and tear, the phone is constructed with high-quality materials that ensure longevity. Its compact size, combined with a lightweight design, makes it easy to carry in a pocket or purse. The phone features a 1.8-inch LCD screen that provides clear visibility for texts and phone calls, ensuring ease of use.

The KX18 is equipped with a traditional keypad, which appeals to users who prefer tactile feedback when typing. This design makes it easy to send messages and navigate through the phone's menu. It also supports SMS and MMS messaging, allowing users to communicate effectively through text and multimedia messages.

In terms of connectivity, the Kyocera KX18 offers essential features such as a built-in web browser and support for WAP services. Although it may not have the full internet capabilities of modern smartphones, it allows users to access basic web content and information on the go. Additionally, the phone supports Bluetooth technology, enabling users to connect wirelessly to headsets and other devices.

Another key characteristic of the KX18 is its long battery life. It is powered by a removable battery that can last several days on a single charge, making it an ideal choice for users who need a reliable device for extended periods without frequent charging.

The Kyocera KX18 also includes a basic camera, providing users the ability to capture spontaneous moments. Though the camera's specifications may not rival those of modern smartphones, it is adequate for quick snapshots and simple photography.

In summary, the Kyocera KX18 stands out as a dependable, no-frills mobile phone. With its durable design, traditional keypad, and essential features, it caters to users who value practicality and ease of use. While the smartphone market has evolved significantly since the KX18's release, its legacy as a reliable feature phone remains noteworthy.
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