8. Frequently Asked Questions (FAQ)

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LaCie SAFE mobile hard drive
User’s Manual
Should I keep a backup of the data stored on the SAFE drive?
It’s always a good idea to keep a backup, or even two backups, of your data. LaCie provides a full range of products for back-
ing up data, including tape drives and CD and DVD burners.
Do I need to install software on every machine that I want to connect to the SAFE drive?
No, the SAFE drive does not require any special software to run. Just connect the SAFE drive to the computer following the
instructions in section 4. Connecting Your LaCie Drive and configure it following the instructions in section 5. Configuring Your
LaCie SAFE Drive. Then authorized users can use the SAFE drive on that computer.
Can users change their profiles or remove other users?
No, because only users with Administration privileges have access to the Configuration Tool required for adding and removing
users and changing user profiles.
Are my fingerprints stored on the SAFE drive?
The data for recognizing fingerprints is encrypted and stored on the drive. There is no way this data can become corrupted or
be copied.
Can I open the case on the SAFE drive, take out the hard drive, and use it in another computer to access the data?
If you remove the SAFE drive from its case, you will void the product warranty.
What is the probability that a fingerprint from an unauthorized user can unlock the SAFE drive?
It’s very unlikely that this would happen. First, the biometry technology used is very safe and reliable. Second, each human has
his own biological identity. Third, LaCie has selected a sensor for the SAFE drive that is known for it’s reliability and quality. The
image quality specification is really rigorous so it increases the reliability of the SAFE drive.
What happens if the fingerprint sensor is damaged?
Just return the SAFE drive to the factory and use the data from one of your backups in the meantime. (You did do a backup,
right?) Please contact LaCie Customer Support.
What happens if the Administrator is not available?
LaCie highly recommends giving at least two people Administration privileges in case one person leaves the company or is not
available. LaCie does not take responsibility should no Administrator be available to access the data on your drive.
Can the SAFE drive be used on a network?
No, the LaCie SAFE drive can only be used via USB, Hi-Speed USB 2.0 or USB 1.
What are the LEDs for?
The top LED is for authentication and the lower one indicates disk activity.