9 Trouble Shooting
Your BVP 8882 SIP is reliable and easy to use. If you encounter any problem while using this product, please refer to the table below for possible solutions.
Power Indicator OFF
Plug power adapter in the unit.
Plug the power cord in the power outlet in the wall.
Turn on the power switch.
No image is displayed on LCD screen
Make sure the power indicator 
is ON.
If auxiliary video input is used on LCD, select the appropriate video input for LCD.
Video of local view is dark
Increase light on the image 
and reduce back lighting.
Video in local view has a red cast
Aim the BVP 8882 SIP at a 
strong white light source
momentarily.
The unit is not responding when
the 
button is pressed
Be sure the 
plugged into one of the two
"
" ports directly on the s5000.
Can not dial a phone number
Plug
Ethernet device into one of the two " 
" ports on the unit.
Video connection is not established correctly
Hang up and call again. Ask the other party call you.
Green or yellow blocks appear in the remote picture
Probable cause is bad 
connection (noisy line). Hang up and try again. This time, ask the other party to call you.
BVP 8882 SIP User's Manual 53
