19.0 BRIEFING THE CUSTOMER

WARNING

Do not add logs or ornaments such as pine cones, vermiculite or rock wool. Using these added items can cause sooting.

All instructions must be handed to the user for safekeeping. Show the customer how to light and control the fire. Show the customer how to remove and replace the glass facia.

After commissioning the appliance, the customer should be instructed on the safe use of the appliance and the need for regular servicing. Frequency of service depends on usage, but MUST be carried out at least once annually. Advise that cleaning of the fire may be achieved when the fire is cold using a damp cloth and mild detergent on most surfaces.

Advise that the fire will emit a "newness" smell for a time after initial commissioning and that extra ventilation may be needed during this time. Recommend that a guard be used for the protection of the young, pets, the elderly and the infirm.

A periodic visual check of the pilot flame and the burner flame should be carried out.

20.0 SERVICING

WARNING

Turn off the appliance and allow to cool before cleaning. Verify proper operation after servicing.

Turn off the fireplace at the gas supply. Ensure that the fireplace is fully cold before attempting service. A suggested procedure for servicing is detailed as follows;

1.Lay out the dustsheet and tools.

2.Remove the front glass facia as described in section 16.0, only in reverse.

3.Remove the glass door assembly (5 screws) and clean carefully. Remove the valve cover plate (4 screws).

4.Inspect the burner and the catalysts and clean if necessary with a soft brush.

5.Disconnect the gas supply.

6.Undo the four screws retaining the burner support brackets to the base and rear of the firebox.

7.Remove the burner unit, strip off the burner pipes and clean thoroughly.

8.Clean the in-line restrictor, pilot assembly and the burner tube. Do not attempt to remove the pilot injector as this can cause damage.

9.Re-assemble components.

10.Re-connect the gas supply. Turn on the gas supply and perform a gas leak test using gas leak test solution. Check pilot and burner for good ignition.

11.Refit the valve cover and retaining screws.

12.Refit the glass door assembly.

13.Refit the facia as described in section 15.0.

14.Check the purpose provided ventilation is unobstructed.

15.Light the fire and test setting pressures.

16.Check safe operation of the appliance.

For specific servicing instructions, see relevant sections.

12

21.0 SERVICING THE BURNER

WARNING

Any change to this heater or its controls can be dangerous.

WARNING

You must keep control areas, burners and circulating air passageways of appliance clean. Failure to keep the primary air opening(s) of the burner clear may result in sooting and property damage. Inspect these areas of appliance before each use. Have appliance inspected yearly by a qualified service person. Appliance may need more frequent cleaning due to excessive lint form carpeting, bedding material, etc.

First, remove the front Glass facia as described in Section 17.0 only in reverse, remove the valve cover (4 screws) and disconnect the gas connection inside appliance. The gas connections to the gas valve can now be released. Undo the four screws retaining the burner brackets to the base and rear of the firebox. The burner may now be removed.

Remove the pilot and main burner pipes and blow through to dislodge any debris. Now remove the in line restrictor and blow through to make sure it is entirely clear.

Unclip the pilot lint gauze and clean with a soft brush. Clean the exterior of the pilot assembly with a soft brush and blow through the flame ports on the pilot head. Check the aeration holes are free from lint or dirt. The pilot assembly can be removed if required by disconnecting the electrode HT lead, gas pipe, thermocouple lead and unscrewing the mounting screws and lifting away. The pilot assembly is a non-serviceable item and should not be taken apart. Aeration holes must be absolutely clear internally for proper operation. NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY LIT. Modifications are dangerous and can have serious unseen effects on safety. If the pilot will not stay lit there is a problem with dirt, the gas supply to it, or the thermocouple needs replacement.

The gas valve is a non-serviceable item. If this needs replacement, remove the cover plate then the securing screw holding the valve bracket in place, remove all pipe unions, and the complete valve. Replacement must be original manufacturers parts.

Re-assemble in the reverse of removal. Ensure setting pressures are as stated in Table 1 on Page 3.

22.0 PILOT ASSEMBLY

WARNING

No adjustments are to be made to the ODS pilot system.Tamperingwiththissystemcanbeextremely hazardous.

Remove the glass facia, glass panel and burner unit (as per servicing section), lint arrestor and pilot unit by using a screwdriver to remove the retaining screws.