TROUBLESHOOTING

Symptom

Possible Causes

Who Performs Corrective

Corrective Action

 

 

Action

 

1. Fireplace turns off and will not

Fireplace has overheated.

Homeowner

The appliance is protected with a safety

turn on and an audible beeping

 

 

device to prevent it from overheating. If

noise can be heard.

 

 

the fireplace should overheat, a thermal

 

 

 

switch will disconnect power to the

 

 

 

unit and will not come back on without

 

 

 

being reset. Reset it by turning the

 

 

 

main power switch off (or optional wall

 

 

 

switch or wall thermostat, if installed)

 

 

 

and waiting 10 minutes then turning it

 

 

 

back on. If the thermal switch continues

 

 

 

to trip repeatedly contact a qualified

 

 

 

service technician.

 

 

 

 

2. Flame is fixed (unmoving).

Wiring may be loose or the flame

Qualified service technician

Inspect all wiring for loose connec-

 

motor may be defective.

 

tions. If the wire connections are good,

 

 

 

replace the flame motor.

 

 

 

 

3. Dim or poorly visible flame or log

Light bulb(s) burnt out or wiring

Homeowner

Inspect all wiring for loose connec-

set and ember is not glowing.

is loose.

 

tions and repair or replace if neces-

 

 

 

sary. Inspect light bulbs and replace

 

 

 

if necessary.

4. Flame sputters.

Flame motor is defective.

Qualified service technician

Replace flame motor.

 

 

 

 

5. Remote control does not work.

Low batteries.Unit switch and/or

Homeowner

Replace aa batteries in remote control.

 

wall switch in “on” position.

 

If problem persists, there may have

 

 

 

been a loss of power to the unit as a

 

 

 

possible result from a power failure

 

 

 

(i.E. Breaker tripped).

 

 

 

Turn off main power on/off switch (see

 

 

 

figure 4) and/or optional wall switch (if

 

 

 

applicable).

6. Circuit breaker trips or fuse blows

Improper circuit current rating.

Qualified service technician

Check the house circuit to ensure it is

when the unit is turned on.

 

 

on a dedicated circuit with proper amp.

 

 

 

Rating. If the circuit breaker continues

 

 

 

to trip (or blown fuses), inspect wiring

 

 

 

for a loose connection or a dead short.

 

 

 

Repair or replace wiring and/or con-

 

 

 

nectors as necessary.

 

 

 

 

NOTE: DIAGRAMS & ILLUSTRATIONS NOT TO SCALE.

15

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Lennox Hearth MPE-36R warranty Symptom Possible Causes, Corrective Action
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MPE-36R specifications

The Lennox Hearth MPE-36R is an innovative gas fireplace that exemplifies both modern aesthetics and cutting-edge technology. Designed to enhance any living space, this fireplace model combines efficiency and elegance, making it a popular choice among homeowners looking to create a cozy atmosphere.

One of the standout features of the MPE-36R is its realistic flame technology. The fireplace employs advanced burner technology that produces a beautiful, lifelike flame effect, simulating the flickering light and warmth of a traditional wood-burning fire. The adjustable flame height allows users to customize the ambiance to their preference, whether for a romantic evening or a lively gathering.

The MPE-36R also boasts a high-efficiency rating, ensuring that heat is effectively distributed throughout the room without wasting precious energy. It is designed with an insulated firebox, which aids in retaining heat and maximizing output. This efficiency not only contributes to lower energy bills but also makes it an environmentally friendly option for heating your home.

Another notable characteristic of the MPE-36R is its sleek design. The fireplace features a contemporary frame that can seamlessly blend into various interior styles, from modern to traditional. Optional aesthetic enhancements, such as decorative fire glass and logs, allow homeowners to personalize the look, making it a centerpiece in any room.

Incorporating smart technology, the MPE-36R can accommodate remote and Wi-Fi controls, ensuring that users can operate it effortlessly. This feature provides the convenience of adjusting the flames, heat settings, and even the timer from the comfort of their couch or via a smartphone app.

Safety is paramount, and the MPE-36R is equipped with several features to ensure peace of mind. The fireplace includes a safety shut-off system, which automatically turns off the unit in the event of a malfunction. Additionally, the glass front remains cool to the touch, significantly reducing the risk of burns, especially in homes with children or pets.

With its combination of exquisite design, efficiency, advanced technology, and safety features, the Lennox Hearth MPE-36R is a sophisticated choice for anyone looking to add warmth and style to their home. Perfect for both new constructions and renovations, it stands out as a leading option in the world of modern gas fireplaces.
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