Lenovo 1039, 1029, 1040, 1027 Problem determination, Hardware repair, Engineering Change management

The following services are available during the warranty period:

Problem determination

Trained personnel are available to assist you with determining a hardware problem and deciding what action to take to fix the problem.

Hardware repair

If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

Engineering Change management

There might be changes that are required after a product has been sold. Lenovo will make selected Engineering Changes (ECs) that apply to your hardware available.

The warranty does not cover the following:

vReplacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

vIdentification of software problem sources

vConfiguration of the Unified Extensible Firmware Interface (UEFI) as part of an installation or upgrade

vChanges, modifications, or upgrades to devices drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://www.lenovo.com/support/phone

Country or Region	Telephone Number
Africa	Africa: +44 (0)1475-555-055
	South Africa: +27-11-3028888, 0800110756, and +27-11-3027252
	Central Africa: Contact the nearest Lenovo Business Partner
Argentina	0800-666-0011 (Spanish)
Australia	1300-880-917 (English)
Austria	+43-810-100654 (German)
Belgium	02-225-3611 (Dutch, French)
Bolivia	0800-10-0189 (Spanish)
Brazil	Calls made from within the Sao Paulo region (11) 3889-8986
	Calls made from outside the Sao Paulo region 0800-701-4815
	(Brazilian Portuguese)
Bulgaria	359-2-9734618
	359-2-9693650

Chapter 1. Information resources 3