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Contents
Importantsafetyinformation......v
Chapter1.Productoverview......1
Chapter2.Usingyourcomputer...15
Chapter3.Youandyourcomputer..21
Chapter6.Recoveryinformation...77
Chapter7.UsingtheSetupUtility program................85
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Chapter8.Updatingsystem programs...............91
Chapter9.Preventingproblems...93
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Importantsafetyinformation
Serviceandupgrades
Staticelectricityprevention
Powercordsandpoweradapters
Extensioncordsandrelateddevices
Plugsandoutlets
Externaldevices
Generalbatterynotice
Rechargeablebatterynotice
Heatandproductventilation
Operatingenvironment
Modemsafetyinformation
Lasercompliancestatement
Powersupplystatement
Cleaningandmaintenance
Additionalimportantinformation
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Chapter1.Productoverview
Features
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Specications
Lenovoprograms
AccessingLenovoprogramsontheWindows7operatingsystem
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AnintroductiontoLenovoprograms
AccessingL enovoprogr amsontheWindows8operatingsystem
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Locations
Locatingconnectors,controls,andindicatorsonthefrontofyour computer
Locatingconnectorsontherearofyourcomputer
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Locatingcomponents
Locatingpartsonthesystemboard
Figure4Systemboardpartlocationsonpage13showsthelocationsofthepartsonthesystemboard.
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Chapter2.Usingyourcomputer
Frequentlyaskedquestions
AccessingControlPanelontheWindows8operatingsystem
Usingthekeyboard
UsingWindowsshortcutkeys
UsingtheblueThinkVantagebutton
Usingangerprintreader
Usingthewheelmouse
Adjustingaudio
Aboutyourcomputeraudio
Settingthevolumefromthedesktop
SettingthevolumefromControlPanel
UsingCDsandDVDs
HandlingandstoringCDandDVDmedia
PlayingaCDorDVD
RecordingaCDorDVD
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Chapter3.Youandyourcomputer
Accessibilityandcomfort
Arrangingyourworkspace
Comfort
Glareandlighting
Aircirculation
Electricaloutletsandcablelengths
RegisteryourcomputerwithLenovo
Movingyourcomputertoanothercountryorregion
Voltage-selectionswitch
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Chapter4.Security
Securityfeatures
Attachinganintegratedcablelock
Usingpasswords
BIOSpasswords
Windowspasswords
Conguringthengerprintreader
Usingandunderstandingrewalls
Protectingdataagainstviruses
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Chapter5.Installingorreplacinghardware
Handlingstatic-sensitivedevices
Installingorreplacinghardware
Installingexternaloptions
Installingorremovingtheverticalstand
InstallingorremovingtheVESAmountbracket
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Removingthecomputercover
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Installingorreplacingamemorymodule
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Replacingtheopticaldrive
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Replacingthesecondaryharddiskdrive
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Replacingthebattery
Replacingtheacpoweradapter
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Replacingtheacpoweradapterbracket
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Replacingthepowerswitchboard
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Replacingtheheatsink
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Replacingthemicroprocessor
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Replacingtheharddiskdrivebracket
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ReplacingtheWiFicardmodule
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InstallingorremovingtherearWiFiantenna
InstallingtherearWiFiantenna
RemovingtherearWiFiantenna
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Replacingthesystemfan
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Replacingtheinternalspeaker
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Replacingthekeyboardormouse
Completingthepartsreplacement
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Obtainingdevicedrivers
Chapter6.Recoveryinformation
RecoveryinformationfortheWindows7operatingsystem
Creatingandusingrecoverymedia
Creatingrecoverymedia
Usingrecoverymedia
Performingbackupandrecoveryoperations
Performingabackupoperation
Performingarecoveryoperation
UsingtheRescueandRecoveryworkspace
Creatingandusingarescuemedium
Creatingarescuemedium
Usingarescuemedium
Reinstallingpreinstalledapplicationsanddevicedrivers
Reinstallingsoftwareprograms
Reinstallingdevicedrivers
Solvingrecoveryproblems
RecoveryinformationfortheWindows8operatingsystem
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Chapter7.UsingtheSetupUtilityprogram
StartingtheSetupUtilityprogram
Viewingandchangingsettings
Usingpasswords
Passwordconsiderations
Power-OnPassword
AdministratorPassword
HardDiskPassword
Setting,changing,anddeletingapassword
Erasinglostorforgottenpasswords(clearingCMOS)
Enablingordisablingadevice
Selectingastartupdevice
Selectingatemporarystartupdevice
Selectingorchangingthestartupdevicesequence
EnablingErPcompliancemode
ICEperformancemode
ICEthermalalert
ExitingtheSetupUtilityprogram
Chapter8.Updatingsystemprograms
Usingsystemprograms
Updating(ashing)theBIOSfromadisc
Updating(ashing)theBIOSfromyouroperatingsystem
RecoveringfromaPOST/BIOSupdatefailure
Chapter9.Preventingproblems
Keepingyourcomputercurrent
Gettingthelatestdevicedriversforyourcomputer
Updatingyouroperatingsystem
UsingSystemUpdate
Cleaningandmaintenance
Basics
Cleaningyourcomputer
Computer
Keyboard
Opticalmouse
Displayscreen
Goodmaintenancepractices
Movingyourcomputer
Chapter10.Troubleshootinganddiagnostics
Basictroubleshooting
Troubleshootingprocedure
Troubleshooting
Audioproblems
NoaudioinWindows
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis insertedintoadrive
Soundcomesfromoneexternalspeakeronly
NoaudioinDOSapplicationsorgames
CDproblems
AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis insertedintoaCDdrive
ACDorDVDdoesnotwork
Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery CD,tostartyourcomputer
DVDproblems
BlackscreeninsteadofDVDvideo
DVDmoviewillnotplay
NoaudioorintermittentaudiowhileplayingDVDmovie
Playbackisverysloworchoppy
Invaliddiscornodiscfoundmessage
Intermittentproblems
Keyboard,mouse,orpointingdeviceproblems
Allorsomekeysonthekeyboarddonotwork
Themouseorpointingdevicedoesnotwork
Thepointeronthescreendoesnotmovesmoothlywiththemouse
Thengerprintreaderdoesnotwork
Thewirelesskeyboarddoesnotwork
Monitorproblems
Wrongcharactersappearonthescreen
Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod ofcomputerinactivity
Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart someapplicationprograms
Theimageappearstobeickering
Networkingproblems
Ethernetproblems
AwirelessLANproblem
AwirelessWANproblem
Bluetoothproblem
Optionproblems
Anoptionthatwasjustinstalleddoesnotwork
Anoptionthatpreviouslyworkeddoesnotworknow
Performanceandlockupproblems
Insufcientfreeharddiskdrivespace
Excessivenumberoffragmentedles
Insufcientmemory
Printerproblems
Serialportproblems
Softwareproblems
Whenusingasortfeature,datesdonotsortinthecorrectorder
Softwaredoesnotworkasexpected
USBproblems
LenovoSolutionCenter
Chapter11.Gettinginformation,help,andservice
Informationresources
LenovoThinkVantageT ools
LenovoWelcome
HelpandSupport
LenovoSupportWebsite
Helpandservice
Usingthedocumentationanddiagnosticprogram
Callingforservice
Usingotherservices
Purchasingadditionalservices
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AppendixA.Notices
Trademarks
AppendixB.Regulatoryinformation
Exportclassicationnotice
Electronicemissionsnotices
FederalCommunicationsCommissionDeclarationofConformity
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Additionalregulatoryinformation
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AppendixC.WEEEandrecyclinginformation
ImportantWEEEinformation
Recyclinginformation
RecyclinginformationforBrazil
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheEuropeanUnion
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AppendixE.ENERGYSTARmodelinformation
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Index
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Locatingcomponents