Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,
theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.
•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoper ating
system.Ifthepr ogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature
andmustbeconguredtouseSoundBlasterProorSoundBlasteremulation.
•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore
information.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page114forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,and
service”onpage117.

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive
Action:See“CDproblems”onpage100.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.
Actions:
•Ensurethatthespeakercableisinsertedcompletelyint otheconnectoronthecomputer.
•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.
•Double-clickthespeakericonintheWindowsnoticationar ea.Amastervolume-contr olwindowopens.
VerifythattheBalancesettingsaresetcorrectly.
Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If
youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage117.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames
Actions:
•MakesuretheDOSapplicationorgameiscongur edtouseSoundBlasterProorSoundBlaster
emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson
settingsound-cardsettings.
•Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“Diagnosticprograms”on
page114forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,
andservice”onpage117.
CDproblems
Selectyoursymptomfromthefollowinglist:
•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD
drive”onpage101
•“ACDorDVDdoesnotwork”onpage101
•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart
yourcomputer”onpage101
100ThinkCentreUserGuide