Troubleshooting, Display problems, Password problems

Troubleshooting -------------------------------------------------------------------------------------

When I turn on the computer, nothing appears on the screen.

•If the screen is blank, make sure that:

-The battery is installed correctly.

-The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

-The computer power is on. (Press the power button again for confirmation.)

-The memory is installed correctly.

•If these items are properly set, and the screen remains blank, have the computer serviced.

When I turn on the computer,	• Restore the system partition to its original status or a
only a white cursor appears on	previously created back-up point using the OneKey
a blank screen.	Recovery system. If you still see only the cursor on the
	screen, have the computer serviced.
My screen goes blank while the	• Your screen saver or power management may be enabled.
computer is on.	Do one of the following to exit from the screen saver or to
	resume from sleep mode:
	- Press any key on the keyboard.
	- Press the power button.
	- Press Fn+F2 to confirm whether the backlight for the LCD
	screen has been turned off.

Password problems
I forgot my password.	• If you forget your user password, ask the system
	administrator to clear your user password.
	• If you forget your HDD password, a Lenovo authorized
	servicer cannot reset your password or recover data from
	the hard disk. You must take your computer to a Lenovo
	authorized servicer or a marketing representative to have
	the hard disk drive replaced. Proof of purchase is required,
	and a fee will be charged for parts and service.
	• If you forget your supervisor password, a Lenovo
	authorized servicer cannot reset your password. You must
	take your computer to a Lenovo authorized servicer or a
	marketing representative to have the system board
	replaced. Proof of purchase is required, and a fee will be
	charged for parts and service.