Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two diagnostic programs preinstalled on your computer:

•Lenovo System Toolbox (used to diagnose problems while running the Windows operating system)

•PC-Doctor for Windows PE (used when your Windows operating system does not start)

Notes:

1.You can also download the latest version of the Lenovo System Toolbox and PC-Doctor for DOS diagnostic programs from: http://www.lenovo.com/support

2.If you are unable to isolate and repair the problem yourself after you run Lenovo System Toolbox and PC-Doctor for Windows PE, save and print the log files created by both diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative. (The log file created by Lenovo System Toolbox is automatically saved in C:\PCDR\DETAILED.txt.)

Lenovo System Toolbox

Lenovo System Toolbox is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run Lenovo System Toolbox, click Start → All Programs → Lenovo System Toolbox → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.

If you still suspect a problem after Lenovo System Toolbox runs successfully, run PC-Doctor for Windows PE to help you diagnose the computer problem.

Lenovo System Toolbox also has problem determination aids that determine software and usage problems.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery® workspace on each Lenovo computer. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

© Copyright Lenovo 2008, 2010

33

Page 38 Page 40
Page 39
Image 39
Lenovo 9354 Lenovo System Toolbox, PC-Doctor for Windows PE, Running diagnostics from the Rescue and Recovery workspace
Page 38 Page 40

7057, 9344, 9421, 7092, 3658 specifications

Lenovo has established itself as a significant player in the global technology market, particularly with its innovative line of laptops. The models 9353, 3656, 9625, 7061, and 9946 showcase the company's commitment to combining performance, portability, and cutting-edge technology.

The Lenovo 9353 is known for its sleek design and powerful performance. It features Intel's latest processors and high-speed SSD options, making it an excellent choice for professionals and creatives who require robust computing power. The 9353 is equipped with a vibrant display that enhances the visual experience, perfect for graphic design or content consumption. Its lightweight build ensures portability, making it easy to carry around.

The Lenovo 3656 stands out with its affordability without compromising on essential features. It is powered by AMD processors and offers decent graphics capabilities, ideal for everyday tasks like browsing, streaming, and office applications. The battery life is commendable, supporting all-day use for students and professionals alike. The 3656 also includes a solid build quality, ensuring durability and reliability.

Next, the Lenovo 9625 is a high-end model designed for gaming enthusiasts. With a powerful NVIDIA graphics card, this laptop delivers an immersive gaming experience with high frame rates and stunning visuals. The 9625 also comes with an advanced cooling system to prevent thermal throttling during extended gaming sessions. Its customizable RGB keyboard appeals to gamers who appreciate aesthetics alongside high performance.

The Lenovo 7061 is tailored for business users. It features enhanced security measures, including a fingerprint reader and a TPM chip to safeguard sensitive data. The 7061's display is designed for long hours of work, with anti-glare technology reducing eye strain. It also provides ample connectivity options, making it a versatile choice for professionals on the go.

Lastly, the Lenovo 9946 is a convertible laptop that offers the flexibility of a tablet and the functionality of a laptop. It boasts a touchscreen display and 2-in-1 versatility, making it suitable for various uses, from casual browsing to professional presentations. The Lenovo 9946 is powered by Intel’s latest technologies, ensuring high performance and seamless multitasking, along with a stylus for precision input.

Overall, these Lenovo models cater to different needs and preferences, all while emphasizing performance, portability, and cutting-edge technology, solidifying Lenovo's reputation in the laptop arena.
Top Page Image Contents