Appendix A. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a full explanation of Lenovo warranty terms.

Online technical support

Online technical support is available during the life of your product through the

Personal Computing Support Web site at http://www.lenovo.com/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a ThinkPad or ThinkCentre computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step- by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

Option name

Option number

Proof of purchase

Computer manufacturer, model, serial number, and manual

Exact wording of the error message (if any)

Description of the problem

Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/support/phone and click Support phone list.

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Lenovo D221 manual Appendix A. Service and Support, Online technical support, Telephone technical support

D221 specifications

The Lenovo D221 is a versatile and robust desktop solution designed to cater to various use cases, from everyday computing tasks to more demanding business applications. This model exemplifies Lenovo's commitment to delivering reliable performance and innovative features tailored to meet the needs of both professionals and casual users alike.

One of the standout features of the Lenovo D221 is its processing power. It is equipped with the latest generation of Intel processors, ensuring smooth performance and efficient multitasking capabilities. With options ranging from Intel Core i3 to i7, users can choose a configuration that matches their needs—whether it’s for handling office applications, conducting data analysis, or running resource-intensive software.

The D221 comes with ample memory options, supporting up to 16GB of RAM. This allows for seamless switching between applications and enhances overall productivity. Additionally, the desktop is equipped with a variety of storage options, including HDD and SSD configurations. The inclusion of SSD provides faster data access and improved boot times, which is crucial for professionals who rely on quick system responsiveness.

Another noteworthy characteristic of the Lenovo D221 is its extensive connectivity options. The desktop features multiple USB ports, HDMI output, and Ethernet connectivity, promoting easy integration into existing work environments. This ensures that users can connect their devices and peripherals without hassle—a significant advantage for those who use various tools and peripherals for their tasks.

Lenovo places a strong emphasis on security as well. The D221 is designed with built-in security features such as Trusted Platform Module (TPM) support, which helps protect sensitive information through encryption. This peace of mind is essential for businesses that manage confidential data.

The chassis design is both functional and aesthetically pleasing, with a compact footprint that makes it suitable for small office spaces or home workstations. The thermal management system integrated into the D221 ensures that it operates efficiently while minimizing noise, allowing for a more pleasant user experience.

In conclusion, the Lenovo D221 combines powerful performance, extensive connectivity, and robust security features, making it a reliable choice for various users. Its flexibility and performance make it an excellent investment for anyone looking for a capable desktop solution for work or personal use.