Appendix D. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a full explanation of Lenovo warranty terms.

Online technical support

Online technical support is available during the life of your product through the Personal Computing Support Web site at http://www.lenovo.com/think/support.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a ThinkPad or ThinkCentre computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following information as possible:

vOption name

vOption number

vProof of purchase

vComputer manufacturer, model, serial number, and manual

vExact wording of the error message (if any)

vDescription of the problem

vHardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For a list of Service and Support phone numbers, see.“Worldwide telephone list” on page E-16.Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list. If the number for your country or region is not listed, contact your reseller or Lenovo marketing representative.

© Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2004.

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Lenovo E500 manual Appendix D. Service and Support, Online technical support, Telephone technical support

E500 specifications

The Lenovo E500 is a versatile laptop designed for business professionals and students seeking reliable performance and productivity. Its robust features make it an excellent choice for those who require portability and power in their daily tasks.

At its core, the Lenovo E500 is powered by Intel's latest generation processors, which deliver a balance of efficiency and performance. Users can choose between various configurations, ensuring that the laptop meets their specific needs, whether for everyday applications or demanding software. Coupled with ample RAM options, the E500 allows for smooth multitasking and seamless operation of multiple applications.

The display of the Lenovo E500 is another standout feature. It boasts a vibrant, high-resolution screen that offers excellent color accuracy and clarity. Whether you're working on spreadsheets or watching multimedia content, the visuals are sharp and enjoyable. The laptop also incorporates technology that reduces blue light emission, making it easier on the eyes during prolonged use.

In terms of storage, the E500 is equipped with solid-state drives (SSDs), providing lightning-fast data access and boot times. This feature not only enhances overall system speed but also improves battery performance, allowing users to work longer without needing a recharge. The combination of Intel's processors and SSDs positions the E500 as a powerhouse for both efficiency and productivity.

The Lenovo E500 prioritizes connectivity, featuring a range of USB ports, including USB-C, HDMI, and Ethernet, ensuring that users can easily connect to peripherals and external displays. Additionally, it supports Wi-Fi 6 technology, which offers faster internet speeds and better connectivity in crowded networks.

Another significant characteristic of the E500 is its durability. Built with a robust chassis, it can withstand the rigors of daily use, making it suitable for those on the go. The laptop also features a keyboard designed for comfort and efficiency, complete with spill-resistant properties, allowing for peace of mind in busy environments.

Lenovo's commitment to security is evident in the E500 as well. It comes equipped with advanced security features, including a fingerprint reader and a Trusted Platform Module (TPM), ensuring that users' data remains protected against potential threats.

In summary, the Lenovo E500 is a well-rounded laptop that excels in performance, connectivity, and durability. Its blend of powerful hardware, user-friendly design, and security features make it an ideal choice for professionals and students alike, ready to tackle the demands of everyday computing.