Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2.Troubleshooting

Problem

 

Possible cause

 

Suggested action

Reference

 

 

 

 

The words "Out of

The system is set to a

If you are replacing an old

"Selecting a supported

Range" are shown

display mode which is

monitor, reconnect it and

display mode"on page

on the screen, and

not supported by the

adjust the display mode to

2-8

the power

monitor.

within the specified range

 

indicator is

 

 

for your new monitor.

 

flashing green.

 

 

If using a Windows system,

 

 

 

 

 

 

 

 

restart the system in safe

 

 

 

 

mode, then select a

 

 

 

 

supported display mode for

 

 

 

 

your computer.

 

 

 

 

If these options do not work,

 

 

 

 

contact the Support Center.

 

 

 

 

 

The image quality

The video signal cable

Be sure the signal cable is

"Connecting and

is unacceptable.

is not connected with

firmly plugged into the

turning on your

 

the monitor or system

system and monitor.

monitor"on page 1-6

 

completely.

 

 

 

 

 

 

 

 

The color settings may

Select another color setting

"Adjusting your

 

be incorrect.

from the OSD menu.

monitor image"on page

 

 

 

 

 

2-3

 

 

 

 

 

The automatic image

Perform automatic image

"Adjusting your

 

setup function was not

setup.

monitor image"on page

 

performed.

 

 

2-3

 

 

 

 

 

 

The power

The monitor’s

Be sure the power cord

"Connecting and

indicator is not lit

 

power switch is not

 

is connected properly.

turning on your

and there is no

 

switched on.

Be sure the outlet has

monitor"on page 1-6

image.

 

 

 

The power cord is

 

power.

 

 

 

 

 

 

loose or

Power on the monitor.

 

 

 

disconnected.

 

 

 

Try using another

 

 

There is no power

 

 

 

power cord.

 

 

 

at the outlet.

 

 

 

 

Try using another

 

 

 

 

 

 

 

 

 

electrical outlet.

 

 

 

 

 

 

Screen is blank

The monitor is in

Press any key on the

"Understanding power

and power

Standby/Suspend mode.

 

keyboard or move the

management"on page

indicator is

 

 

 

mouse to restore

2-10

amber.

 

 

 

operation.

 

 

 

 

Check the Power

 

 

 

 

 

Options settings on

 

 

 

 

 

your computer.

 

 

 

 

 

 

 

Chapter 3. 3-3

Page 30
Image 30
Lenovo LT2013P manual Troubleshooting, Problem Possible cause Suggested action Reference