Chapter 4. Troubleshooting
This section contains troubleshooting information for the ThinkPad USB Keyboard with TrackPoint. If you encounter any of the following problems when using the ThinkPad USB Keyboard with TrackPoint, refer to the corresponding answers.
Q: All or some of the Fn function key combinations or function keys do not work.
A: Read the following for solutions or explanations:
vEnsure all the Fn function key combinations are functional on the keyboard of your ThinkPad computer. There are software dependencies to get the most complete Fn key and hot key combination support for your ThinkPad computer. You can get more detailed information about the Fn function key combinations from the documentation that comes with your ThinkPad computer. You might need to download the updated software components for your ThinkPad computer at http://www.lenovo.com/ think/support.
vMake sure that the ThinkPad USB Keyboard with TrackPoint driver is correctly installed.
vThe Fn function key combinations work with all the ThinkPad computers except SL series. Most of the Fn function key combinations do not work with SL series, Lenovo desktop computers, or computers from other manufacturers.
vIt is normal if you found some of the Fn function key combinations act differently on different ThinkPad computer models due to the differences in internal notebook applications.
Q: The TrackPoint cursor drifts when the computer is turned on or after it resumes normal operation.
A: The cursor might drift when you are not using the TrackPoint during normal operation. This is a normal feature of the TrackPoint and is not a defect. Cursor drifting might occur for several seconds under the following conditions:
vThe computer is turned on.
vThe computer resumes normal operation.
vThe TrackPoint pointing stick is kept pressed for a long time.
vThe temperature changes.
Q: A number appears when you type a letter.
A: This is because the numeric lock mode is enabled. To disable the numeric lock mode, press Fn+NmLk/ScrLk.
Q: The ThinkVantage button does not work correctly.
A: If pressing the ThinkVantage button does not start the ThinkVantage Productivity Center, the Lenovo Care program, or the Lenovo ThinkVantage Toolbox program, these programs might not be installed on your computer. If none of these programs are installed, the Windows System Information will display when you press the ThinkVantage button.
Q: You pressed a button once, but the computer responded as if you pressed it twice.
A: You might need to change your keyboard Repeat delay or Repeat rate settings. To change the Repeat delay or Repeat rate settings, do the following:
1.Click Start → Control Panel or Start → Settings → Control Panel.
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