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Lenovo X41 Getting help and service, Getting help on the Web Calling the Customer Support Center

Models: X41

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Getting help and service

Getting help and service

If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about ThinkPad computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Microsoft Service Packs are the latest software source for Windows product updates. They are available via Web download (connection charges may apply) or via CD-ROM. For more specific information and links, go to www.microsoft.com. For technical assistance with installation of, or questions related to, Service Packs for your preloaded Microsoft Windows product, refer to the Microsoft Product Support Services Web site at http://support.microsoft.com/directory/, or you can contact Customer Support Center at the phone number(s) listed in “Worldwide telephone list” on page 67. Some fees might apply.

Getting help on the Web

The Lenovo Web site on the World Wide Web has up-to-date information about ThinkPad computers and support. The address for the Personal Computing home page is www.lenovo.com/think/

You can find support information for your ThinkPad computer at www.lenovo.com/think/support/. Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that can make working with your ThinkPad computer even easier.

Calling the Customer Support Center

If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

vLenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.

42ThinkPad®X41 Tablet Service and Troubleshooting Guide

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Lenovo X41 manual Getting help and service, Getting help on the Web Calling the Customer Support Center
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X41 specifications

The Lenovo X41, a notable entry in the ThinkPad series, was introduced as a lightweight and portable laptop ideal for business professionals and casual users alike. This device gained recognition for its reliability, innovative features, and robust performance, making it a sought-after option during its time.

One of the primary highlights of the Lenovo X41 is its form factor. Weighing in at just around 3.5 pounds, it epitomizes portability without compromising on functionality. The 12.1-inch XGA display provides a balance between screen real estate and travel-friendly dimensions. This size makes it convenient for users who frequently move between meetings or travel for work.

Powering the X41 is Intel's Centrino technology, which integrates the processor, chipset, and wireless capabilities into a cohesive unit. This not only optimizes performance but also enhances battery life, enabling users to work longer without plugging in. The model typically features a robust Intel Pentium M processor, available in various configurations, giving users options in terms of speed and efficiency.

The design of the X41 adheres to the iconic ThinkPad aesthetic, characterized by its black casing, rugged build, and the famous red TrackPoint mouse in the center of the keyboard. This keyboard is spill-resistant, which adds an extra layer of protection against accidents. Users appreciate the tactile feedback and comfort offered by the keys, making it suitable for extended typing sessions.

In terms of connectivity, the Lenovo X41 is equipped with various ports, including USB, Ethernet, and an optional docking station for enhanced capabilities. Additionally, the laptop includes integrated Wi-Fi for seamless wireless connectivity, an essential feature for modern business environments.

Security is another noteworthy aspect of the Lenovo X41. It typically features a fingerprint reader, a function that enhances user authentication and data protection.

Overall, the Lenovo X41 stands out due to its combination of portability, performance, and essential features tailored for users on the go. Its design emphasizes durability and usability, making it a versatile choice for a range of applications, whether for business professionals, students, or everyday users seeking a reliable and efficient laptop.