TROUBLE SHOOTING

PROBLEM

No dial tone.

Phone is dead.

Can make calls, but phone does not ring.

Can receive, but cannot make calls.

Static noise on line or cannot hear calling party or calling party cannot hear you.

LIKELY CAUSES

1.Plug disconnected from jack.

2.Jack improperly wired.

1.Damaged cord.

2.Jack improperly wired.

3.Line out of order.

RINGER switch in OFF position.

Slide the switch to ON position.

1.If your other telephones are “ROTARY” type phones, your line may be conditioned to accept PULSE dialing only.

Move TONE/PULSE switch to PULSE position.

2.Contact your phone company to have your line changed to TONE and PULSE service.

Replace the coil cord. Any phone store has these cords in different lengths.

1.If problems with your telephone service occur later, try to determine if the trouble is with the telephone or with the telephone company equipment. Unplug the telephone and try it on another jack in a different room or in a neighborhood’s home to see if the phone line is bad or the phone.

2.If disconnection of your equipment ends the problem, your telephone may be the source of the trouble and it should be tested and repaired if necessary before it is reconnected.

3.There are no user maintainable parts or adjustments on this set. Should your phone require repair, contact us for instructions (except for cords which you can buy at any phone store).

11IB-PH417-WM-E-022804

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Lenoxx Electronics PH-417 operating instructions Trouble Shooting, Problem, Likely Causes