HP 19” Color Monitor User’s Guide
Troubleshooting
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Troubleshooting
Before calling Hewlett-Packard check the following items:

No picture and LED is off.

• Check if monitor is switched ON.
• Check if power cord is properly connected.
• Check if electrical outlet is connected.
• Test if monitor works on another computer previously set to
monitor’s supported resolution.

No picture and LED is on.

• Check if monitor is not in power saving mode.
• Adjust contrast and brightness through the On-Screen Menu (OSD)
using the control buttons.
• Check if computer is switched on.
• Check if video cable has no bent pins.
• Test if monitor works on another computer previously set to
monitor’s supported resolution.

Colors are not pure.

• Degauss your monitor
• Shut down your monitor and switch it on after 30 minutes.

Picture is not centered.

• Adjust picture through the On-Screen Menu (OSD) using the control
buttons.

Picture is fuzzy.

• Use the Recall function.
• Reduce contrast through the On-Screen Menu (OSD) using the
control buttons.
• Adjust moire reduction to zero.
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