= Supported
X = Not supported Printer model
Message Status code Return string C925de, C925dte X925de
Intervention Required -
Unsupported Print
Cartridge
40021 32 Unsupported
Print Cartridge
XX
Intervention Required -
Unsupported Printhead
40021 32 Unsupported
Printhead
XX
Intervention Required -
Unsupported Cartridge
40021 32.xx Cartridge
part number
unsupported by
device
XX
Intervention Required -
Tray Size Sense Error
40021 40 Tray [x] Size
Sense Error
XX
Intervention Required -
Open Bin Exit Tray
40021 41 Open Bin 1
Exit Tray
XX
Intervention Required -
Cartridge Region
Mismatch
40021 42.xy Cartridge
region mismatch
XX
Intervention Required -
Paper Jam
40022 2xx Paper Jam XX
Intervention Required -
Remove Packaging
Material
40025 Remove
packaging
material
XX
Intervention Required -
Remove Packaging
Material
40025 Remove
packaging
material, [area
name]
XX
Intervention Required -
Waste Toner Missing
40025 82 Waste toner
bottle missing
XX
Intervention Required -
Waste Toner Bottle
Missing
40025 82.xx Waste
toner bottle
missing
Intervention Required -
Check Tray Connection
40027 Check tray
[paper source #]
connection
XX
Intervention Required -
Install Tray [x] or Cancel
Job
40027 Install tray [x]
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges,
respectively.
Appendix B: PJL support 56