12 Novell NetWare NDPS (Novell Distributed Print Services)
1Make sure the TCP/IP protocol is turned on (activated) in the print server.
To find out, print a network setup page and look in the paragraph under
TCP/IP.
2Make sure your NetWare file server has TCP/IP support configured and
loaded.
3Make sure you are running NDPS version 2.0 or later.
4Make sure you’ve created and loaded an NDPS Manager.
5Read the online documentation about Lexmark’s NDPS support. Look for
a README file or a technical white paper either on the Drivers,
MarkVision and Utilities CD or in the package you downloaded from
Lexmark’s web site.
6If you are still having trouble, contact Lexmark for help. See “Lexmark
customer support” on page 15.
Non-NDPS (queue-based)
1Make sure the NetWare protocol is turned on (activated) in the print server.
To find out, print a network setup page and look in the paragraph under
NetWare.
2Find out if the print server is servicing your NetWare queue.
3If your queue doesn’t appear in the list of queues being serviced, reset the
printer, wait a few minutes, and look for the queue in the list again.
4If your queue still does not appear in the list of queues being serviced, you
have a print server setup problem. Reconfigure the MarkNet print server.
5Try printing from some other application. If the job prints from the second
application, you’ve narrowed the problem to the first application. Make
sure you are using the current version of the driver for the problem
application.
6Place a job in the queue using a Novell utility such as PCONSOLE. If the
job doesn’t print, contact Lexmark for help. See “Lexmark customer
support” on page 15.