Troubleshooting checklist
Is the power supply firmly attached to your printer and an electrical outlet?
Are both your printer and computer on?
Is your USB cable securely attached at both ends?
Did you remove the sticker and transparent tape from the back and bottom of both print cartridges?
Are the cartridges in the correct locations? The cartridges should be positioned in the following way:
Left cartridge carrier: | Right cartridge carrier: |
Color cartridges only | Black or Photo cartridges |
|
|
19 | 48 |
20 | 50 |
25 | 55 |
| 90 (Photo) |
|
|
Note: You can use the printer with just a color cartridge or just a black cartridge. You must have a color cartridge installed when you print with a photo cartridge.
30
