Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet.

Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

Make sure the printer is turned on.

Make sure the printer is securely connected to the host computer, print server, or other network access point.

Check the printer for error messages, and resolve any errors.

Check for paper jam messages, and clear any jams.

Check the ink cartridges, and install new cartridges if necessary.

Use the Service Center to locate and solve the problem (Windows only).

Turn the printer off, wait about 10 seconds, and then turn the printer back on.

Using the Service Center to solve printer problems

The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.

To open the Service Center, use one of these methods:

Method 1

If it appears on an error message dialog, click the For

additional assistance, use the Service Center link.

Method 2

1Click or Start.

2Click All Programs or Programs, and then select the printer program folder from the list.

3Select Printer Home.

4From the Support tab, select Service Center.

If Troubleshooting does not solve your problem

Visit our Web site at support.lexmark.com to find the following:

Knowledgebase articles with the latest information and troubleshooting for your printer

Live online technical support

Contact numbers for telephone technical support

Setup troubleshooting

“Incorrect language appears on the display” on page 39

“Printhead errors” on page 39

“Software did not install” on page 40

Troubleshooting

38

Page 38
Image 38
Lexmark S600 manual Troublesho oting, Before you troubleshoot, Using the Service Center to solve printer problems

S600 specifications

The Lexmark S600 series is an innovative line of multifunction printers designed to meet the diverse needs of both home and office environments. This series stands out due to its combination of advanced features, high-quality output, and reliable performance.

One of the main features of the Lexmark S600 is its ability to print, scan, copy, and fax, all in one compact machine. This multifunctionality is especially beneficial for businesses looking to save space and reduce clutter. The S600 series offers a user-friendly interface, often with a color touchscreen, allowing users to navigate settings and functions easily.

In terms of printing technology, the Lexmark S600 employs advanced laser printing technology, providing sharp text and vibrant graphics at impressive speeds. The printer is capable of producing high-quality outputs with resolutions commonly reaching up to 1200 x 1200 dpi, ensuring that documents and images deliver professional results. Additionally, its rapid print speeds can handle large volumes of documents, making it ideal for busy office settings.

Another notable characteristic of the Lexmark S600 is its connectivity options. The printer supports USB, Ethernet, and wireless connectivity, allowing users to print from a variety of devices, including computers, smartphones, and tablets. This flexibility enhances its usability, particularly in environments where multiple users require access to the same printer.

Lexmark has integrated robust security features into the S600 to protect sensitive information. These features include user authentication, secure print options, and data encryption, ensuring that documents remain confidential and accessible only to authorized individuals.

Moreover, the S600 series is designed to be eco-friendly, featuring energy-efficient modes and toner saving settings, which help reduce power consumption and costs associated with printing.

Maintenance is also simplified with Lexmark’s design, as it allows for straightforward cartridge replacement and easy access to internal components. Overall, the Lexmark S600 series provides a powerful combination of functionality, speed, and quality, making it a suitable choice for individuals and organizations aiming to enhance their printing and document management capabilities. Whether for home or office use, the Lexmark S600 continues to be a competitive player in the multifunction printer market.