= Supported
X = Not supported Printer model
Message Status code Return string
X860de, X862de, X862dte,
X864de, X864dhe W850n, W850dn
Intervention Required -
Unsupported Printhead
40021 32 Unsupported
Printhead
X X
Intervention Required -
Unsupported Cartridge
40021 32.yy Cartridge
part number
unsupported by
device
Intervention Required -
Tray Size Sense Error
40021 40 Tray <x> Size
Sense Error
X X
Intervention Required -
Open Bin Exit Tray
40021 41 Open Bin 1
Exit Tray
X X
Intervention Required -
Cartridge Region
Mismatch
40021 42.xy Cartridge
region mismatch
X X
Intervention Required -
Paper Jam
40022 2xx Paper Jam X X
Intervention Required -
Remove Packaging
Material
40025 Remove
packaging
material
Intervention Required -
Waste Toner Missing
40025 82 Waste toner
box missing
X X
Intervention Required -
Waste Toner Box Missing
40025 82.yy Waste
toner box
missing
X X
Intervention Required -
Check Tray Connection
40027 Check tray
<source #>
connection
X X
Intervention Required -
Install Tray <x> or Cancel
Job
40027 Install Tray <x> X X
Intervention Required -
Install Tray <x> or Cancel
Job
40027 Install Tray <x>
or Cancel Job
X X
Intervention Required -
Install Envelope Feeder
40028 Install
envelope feeder
X X
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black c artridges,
respectively.
Appendix B: PJL support
57