= Supported
X = Not supported Printer model
Message Status code Return string
X860de, X862de, X862dte,
X864de, X864dhe W850n, W850dn
Intervention Required -
Open Cover
40021 Open Cover X X
Intervention Required -
Open Rear Door
40021 Open Rear Door X X
Intervention Required -
Invalid Refill
40021 30 Invalid
Refill Change
Cartridge
X X
Intervention Required -
Defective Ink Cartridge
40021 31 Defective
Cartridge CMYK*
X X
Intervention Required -
Defective Print Cart ridge
40021 31 Defective
Print Cartridge
X X
Intervention Required -
Missing Cartri dge
40021 31 Missing
Cartridge CMYK*
X X
Intervention Required -
Missing Printhead
40021 31 Missing
Printhead
X X
Intervention Required -
Defective Print Cart ridge
40021 31 Replace
defective
cartridge
X X
Intervention Required -
Invalid Refill
40021 31.yy Invalid
refill, change
cartridge
X X
Intervention Required -
Defective Print Cart ridge
40021 31.yy Replace
defective
cartridge
X X
Intervention Required -
Defective Print Cart ridge
40021 31.yy Replace
defective print
cartridge
X X
Intervention Required -
Unsupported Cartridge
40021 32 Unsupported
Cartridge
X X
Intervention Required -
Unsupported CMYK*
Cartridge
40021 32 Unsupported
CMYK* Cartridge
X X
Intervention Required -
Unsupported Print
Cartridge
40021 32 Unsupported
Print Cartridge
X X
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black c artridges,
respectively.
Appendix B: PJL support
56