FAQs
Troubleshooting
If you experience difficulties when operating the breadmaker, review the troubleshooting information in this section to find a solution. If you are unable to find a solution, please call our Consumer Relations Department at
If you have a power outage
This unit has a memory function if the power goes out while you are using your breadmaker.
1If the power goes out while working and is out for less than 6 min., when the power comes back on the unit will resume the program from where it left off.
2If the power goes out while working and is out for more than 6 min., when the power comes back on the unit will not resume the program.
When the power is out for more than 6 min., when it comes back on, you should do the following:
1Hold down the “Start/Stop” button for at least 3 seconds. If the display does not return to the time setting before the outage, unplug the bread maker and then plug it back in.
2If the machine still does not start, hold down the “Start/Stop” button a second time for
3 seconds. Continue to unplug and
Understanding Display Information
What do I do if my display does not light up?
Confirm your breadmaker is plugged in.
What do I do if my display shows 0:00 and the colon “:” is flashing?
There is no problem. This just means the baking cycle is over and the breadmaker is keeping your bread warm. Press the “Start/Stop” button to turn off the keep warm feature.
What do I do if my display shows “E00” or “E01” and continuously beeps?
This happens when the internal temperature of the chamber is too high (>136°F) or too low (<
1Let the unit sit and come back to room temperature then check if it can operate again.
2If it still does not operate, call the service center for repair.
What do I do if my display shows “EEE” and continuously beeps? Temperature sensor circuit is broken. Call the service center for repair.
What do I do if my display shows “HHH” and continuously beeps? Temperature sensor circuit is bypassed. Call the service center for repair.
Troubleshooting Breadmaker Problems
What do I do if I see smoke or smell a burning odor from the back of the machine? Ingredients have spilled out of the bread pan and into the machine itself. Stop the breadmaker and allow it to cool off. Clean the breadmaker before using it again. Please see the “Care & Cleaning” section of the manual.
What do I do if the dough does not mix?
Make sure the baking pan and kneading blade are properly installed in the machine.
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Troubleshooting Baking Problems
What do I do if the sides of the bread collapse and the bottom of the bread is damp?
There are several possible solutions. The bread may have been left in the bread pan too long after baking. Remove the bread from the pan sooner and allow it to cool. Try using more flour (a teaspoon at a time), or less yeast (1/4 teaspoon at a time), or less water or liquid (a teaspoon at a time). This could also be the result of forgetting to add salt to the recipe.
What do I do if the bread has a heavy, thick texture?
Try using less flour (a teaspoon at a time), or more yeast (1/4 teaspoon at a time). This could also be the result of using old flour or the wrong type of flour for the recipe.
What do I do if the bread is not baked completely in the center?
Try using more flour (a teaspoon more at a time), or less water or liquid (a teaspoon less at a time). Do not lift the lid too often during baking.
What do I do if the bread has a coarse or holey texture?
This is usually the result of forgetting to add salt to the recipe.
What do I do if the bread rose too much?
Try using less yeast (1/4 teaspoon less at a time). This could also be the result of forgetting to add salt to the recipe or forgetting to put the kneading blade into the baking pan.
What do I do if the bread did not rise enough?
There are several possible solutions. Try using less flour (a teaspoon less at a time), more yeast (1/4 teaspoon more at a time), or less water (a teaspoon less at a time). This could also be the result of:
• forgetting to add salt to the recipe, | |
• | using old flour or the wrong kind of flour for the recipe, |
• | using old yeast, |
• | or not using hot water (except for the EXPRESSBAKE® Breadmaker cycles). |
What do I do if the bread has a floured top?
This is usually a result of using too much flour or not enough water. Try using less flour (a teaspoon or less at a time), or try using more yeast (1/4 teaspoon less at a time).
What do I do if the bread is too brown?
This is usually the result of adding too much sugar to the recipe. Try using less sugar (1 tablespoon at a time). You can also try selecting a lighter crust color selection.
What do I do if the bread is not brown enough?
This is usually the result of repeatedly lifting the lid of the bread machine or leaving the lid open while the bread is baking. Be sure the lid is shut while the breadmaker is in operation.
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6/30/09 5:20:32 PM
