Lexmark Z700 5

General troubleshooting

62

5General troubleshooting

Solving network printing problems

If you are connected to a network with a Lexmark adapter, see the adapter documentation for

troubleshooting information.

Understanding error messages and flashing lights

Use this section to understand printer software error messages on your computer screen and

blinking lights on your printer. For information about lights on a Lexmar k adapter, refer to the adapter

documentation.

Paper Jam message

For help clearing a paper jam, see “Printer has a paper jam” on page 67.

Ink Low message

A print cartridge is running out of ink. To order a new cartridge or locate a dealer near you, see

“Ordering supplies” on page 57, or contact the Lexmark Web site at www.lexmark.com. For help in

replacing the cartridges, see “Replacing the print cartridges” on page50.

For information about: See page:

Solving network printing problems 62

Understanding error messages and flashing lights 62

Resolving unsuccessful or slow printing 64

Recovering when your computer stops responding 66

Clearing paper misfeeds or jams 66

Solving print quality problems 67

Solving specialty media problems 70

Contents

Main January 2003 Z700 Series Color Jetprinter P700 Series Photo Jetprinter Users Guide for Mac OS 9 Edition: January 2003 Contents Contents Chapter 1: Printer overview .......................................................... 5 Chapter 2: Printing ideas............................................................. 16 Chapter 3: Maintenance............................................................... 50 Page 1 Understanding the printer parts Lexmark Z700 Series Color Jetprinter Understanding the printer parts Lexmark P700 Series Photo Jetprinter Using memory cards (Lexmark P700 Series only) Using memory cards (Lexmark P700 Series only) Inserting a memory card Using memory cards (Lexmark P700 Series only) Using the printer software Page Setup dialog box Print dialog box 1 2 Note: If you want more information about the settings in the Print dialog box, click Help. 3 4 5 Control Panel Using the Control Panel Using the paper type sensor Page 2 Printing on plain paper Printing photos Step 1: Load the photo paper Page Printing on premium paper 3 Step 3: Print your photos Printing on premium paper Step 1: Load the premium paper Page Printing on both sides of the paper Page Step 3: Print your document Printing cards Step 1: Load the cards Page Printing envelopes 2 3 Printing envelopes Step 1: Load the envelopes Printing color images in black and white 1 2 Printing color images in black and white Page Printing a booklet Page Step 3: Print your booklet Step 4: Build your booklet Printing labels Step 1: Load the labels Page Step 3: Print your labels Printing handouts Page Step 3: Print your handouts Printing iron-on transfers Step 1: Load the iron-on transfers Page Printing transparencies Step 3: Print your iron-on transfers Printing transparencies Step 1: Load the transparencies Page Step 3: Print your transparencies Printing your document in reverse order Printing a banner Step 1: Load the banner paper Page Step 3: Print your banner Printing a poster Page Step 3: Print your poster Step 4: Assemble your poster Printing on custom size paper Step 1: Load the custom size paper Page Maintenance 3 Replacing the print cartridges Remove the used cartridges 1 2 Page Install the cartridges Specify cartridge settings in the printer software Aligning the print cartridges Improving print quality Page Page Preserving the print cartridges Preserving the print cartridges Ordering supplies Setup troubleshooting 4 Troubleshooting checklist When I insert the printer software CD, nothing happens Solving printer software installation problems Removing the printer software Installing the printer software Using the CD that comes with your printer Using the World Wide Web General troubleshooting 5 Solving network printing problems Understanding error messages and flashing lights Paper Jam message Ink Low message Paper Feed light is blinking Power light is flashing Resolving unsuccessful or slow printing Resolving unsuccessful or slow printing Printer is plugged in, but does not print Printing a test page Test page does not print Alignment page does not print Printer ejects a blank page after appearing to print Printer prints very slowly Recovering when your computer stops responding Clearing paper misfeeds or jams Paper misfeeds or multiple sheets feed Printer does not feed specialty media Solving print quality problems Print is too dark or smudged Vertical straight lines are not smooth Print smears on the page Printed pages have alternating bands of light and dark print (intermittent printing) Print quality is poor at the edges Printed characters are improperly formed or misaligned Colors on the printout differ from the colors on the screen Solving specialty media problems Solving specialty media problems Glossy/photo papers or transparencies stick together Page Notices Notices Electronic emission notices Page Glossary Page Page Index A B C D F G H I L R S T U W