Resolving unsuccessful or slow printing

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Resolving unsuccessful or slow printing
The following topics can help you correct unsuccessful or slow printing.

Printer is plugged in, but does not print

Make sure:
The printer is on and the printer cable is securely attached at both ends. If your printer is
connected to a network, make sure the Lexmark adapter is on and all indicator lights are on.
For help, refer to the adapter documentation.
The paper is loaded correctly and not pushed too far into the printer. If the paper is jammed,
see “Clearing paper misfeeds or jams” on page66.
The printer is not held or paused. To check the printer status:
1From your desktop, double-click the Z700-P700Series printer icon.
2Make sure the Hold button is not selected.
The printer is set as the default printer. To set the printer as the default:
1From your desktop, double-click the Z700-P700Series printer icon.
2From the Printing menu, choose Select Default Printer.
After you check these items, print a test page.

Printing a test page

1From the Apple menu, choose Control Panels Z700-P700 Series Control Panel.
2From the Cartridges tab, click Print Test Page.
If the test page prints, the printer is working properly.
If the test page does not print, continue with the following section or refer to the printer
software Help for further troubleshooting information.

Test page does not print

For help, first see “Troubleshooting checklist” on page58, and then:
If the paper is jammed, see “Clearing paper misfeeds or jams” on page66.
Make sure the printer is not held or paused. To check the printer status:
1From your desktop, double-click the Z700-P700Series printer icon.
2Make sure the Hold button is not selected.
3Print your test page again. If it still does not print, see: