Solving print quality problems
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Printer does not feed specialty media

Make sure:
You load the specialty media vertically against the right side of the paper support. Squeeze
and slide the paper guide to the left edge of the specialty media. For help, see “Printing
ideas” on page 16.
You choose the appropriate specialty media size. See “Page Setup dialog box” on page10
and “Print dialog box” on page11.
You are using a specialty media size supported by your printer.
Your software program is designed to print your specialty media. For help, check your
software program documentation.
The specialty media is not jammed. For help, see “Printer has a paper jam” in the following
section.
Your printer is not held or paused. To check the printer status:
1From your desktop, double-click the Z700-P700Series printer icon.
2From the Printing menu, make sure Start Print Queue is selected.

Printer has a paper jam

If the paper is lodged too far into the printer and cannot be removed:
1Turn the printer off.
2Turn the printer back on.
3If the printer does not automatically eject the page:
aTurn the printer off.
bPull firmly on the paper to rem ove it.
If you cannot reach the paper, raise the front cover , pull the paper out, and then close the
front cover.
cTurn the printer on.
Note: Do not force the paper into the printer.
Solving print quality problems
If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print
quality, align the print cartridges, or clean the nozzles.
The following topics can help you improve print quality.