Troubleshooting (Cont.)

Clone Programmer Troubleshooting

Caution: If the TV is in LodgeNet PPV Mode or FTG Mode via EBL (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer.

Reset Clone Programmer After Static Shock

After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock:

•TLL-1100A: Turn the TLL-1100A OFF and then ON.

•LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation.

After a reset, check the real-time clock setting. It may be necessary to set the clone programmer clock from a TV containing the correct time.

Note: Both the Master and Target TVs must be in Pass-through Mode for cloning purposes. See also IMPORTANT CLONING INFORMATION on page 34.

Clone Programmer

Symptom

Possible Cause(s)

Possible Solution(s)

Clone copies setup in less

Not enough time to copy entire

TLL-1100A: Turn the TLL-1100A OFF and then ON.

than 30 seconds.

TV setup.

LT2002: Press RESET on clone programmer.

 

 

Then redo Learn/Teach. (Learning usually takes about 90 seconds;

 

 

Teaching usually takes 3 to 4 minutes.)

Remote does not operate

Wrong Installer Remote.

Only use an LG Installer Remote to operate clone programmer

clone programmer.

 

with TV.

Clone menu does not

MPI cable not connected.

Connect MPI cable properly, and ensure good connection.

dis-play on TV screen,

 

 

TV not turned ON.

TV must be turned ON for clone programmer to work.

TLL-1100A shows error

(LT2002 only) Weak batteries.

Install four (4) fresh AA high-quality alkaline batteries.

message, or LT2002 LED

does not blink.

(TLL-1100A only) No charge.

Ensure the TLL-1100A is fully charged or connected to AC power.

Clone menu hard to read.

Weak signal.

Connect TV to a reliable analog channel signal source.

No time set.

Time not available.

Set time on a TV, and copy time to clone programmer.

Clone not working.

Clone programmer problem.

• Try a different clone programmer.

 

 

• Reset the clone programmer.

Clone scans channels

Clone should only scan channels

Ensure TV is set up correctly, and try cloning again.

more than once.

once.

 

Master and Target TVs

 

 

 

 

 

Symptom

Possible Cause(s)

Possible Solution(s)

Cloning did not work.

Procedure interrupted.

Wait until procedure complete message is displayed.

 

Different TV models.

Cloning is only possible with identical model TVs.

 

Step(s) omitted or not performed.

Refer to the applicable cloning procedure(s), and make sure all

 

 

tasks were performed.

(LT2002 only) Clone time

Batteries were removed.

Batteries must remain installed to retain time settings.

disappeared.

 

 

New setup not present.

Target TV not reset.

Disconnect Target TV from AC power for 15 seconds.

•After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV.

•If the TV does not display a picture (blank screen) after a few seconds, just change channels.

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