FTG Operation Troubleshooting

The following table provides troubleshooting information for when EBL is configured in the FTG Mode of operation.

FTG Operation Error Messages

Symptom

Probable Cause(s)

Solution(s)

Communication Error

Cable(s) not connected.

Check and connect communication

(“Communications

 

cables.

Timeout”)

TV not powered.

Check/connect the TV power cord.

 

 

TV not turned ON.

TV needs to be turned ON (default FTG

 

 

Mode).

 

Wrong COM

In the FTG Configuration Application,

 

(communication) port.

select the correct COM port for the cable

 

 

being used.

 

 

 

206-4118

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LG Electronics 37LH260H FTG Operation Troubleshooting, FTG Operation Error Messages, Symptom Probable Causes Solutions

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